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144 UPPER BUKIT TIMAH ROAD
#03-06A BEAUTY WORLD CENTRESingapore
Postal code: Show postal code
Telephone: (65) 6339-6666
Category:
Services » Banks & Hotels
Operating Hours : 11:00 AM - 7:00 PM Weekends : 11:00 AM - 7:00 PM (Saturday)
Personal Advisory Services Operating Hours : 11:00 AM - 7:00 PM Weekends : 11:00 AM - 7:00 PM (Saturday)
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Overall Rating:
22
This POSB branch has seriously good service. Although it is newly renovated, it has not bring down its service standard. I am appalled by the standard of service over at this branch.
I went to this POSB branch on a weekday afternoon. The queue was not that long, but i still have to wait for 15 minutes, which it certainly a long time, as i have to go somewhere else later.
After the 15 minutes of waiting, i went up to the bank teller and request to deposit my money. I told her i do not know how much it is, and so she help me to count the stack of notes by hand. I also told her that i wanted to change my address, and she happily helped me do so. The third service i wanted was to apply for i banking, which she also gladly meted out my request.
I am really glad that she always kept on smiling at me despite all the requests i said to her. If i were her, i would have got irritated, but she didn't. Instead, she kept on smiling and did all my requests. I am really grateful for her efforts in serving me, and i am glad that POSB is really making an effort to maintain a decent standard of service in their banks! Kudos to the bank teller!
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18 Mar 2009 at 11:53 pm