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Since AirAsia introduced its low fare, no frills concept in December 2001, the airline now flies to over 48 destinations in Malaysia, Thailand, Indonesia, Macau, China, Philippines, Cambodia, Vietnam and Myanmar, formed 2 successful joint ventures in Thailand through Thai AirAsia, and Indonesia through Indonesia AirAsia, expanded its fleet from the original two to twenty eight, and revolutionized air travel in these country by offering incredibly low fares through its innovative sales channels.

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    » 9 Reviews for “AirAsia ” - Services


  1. intsymoo
     67
       
     28 Sep 2008 at 6:48 pm

    I am okay with their service (or even lack of), cos afterall, it is a no frills low cost carrier. The downside is that these days, the fuel surcharges are so expensive that even these budget carriers are not THAT cheap anymore.

    My only gripe from my most recent flight is their limited availability of food items to choose from. In the menu, there are already few enough items to choose from (depending on your flight routes), and they actually didn't serve a particular item that I asked for despite it being in the menu for my route. Oh the woes!

    Well, beggers can't be choosers!

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    Rating given:3 stars
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    1. qqandanan
       26
         
       26 Aug 2008 at 4:13 am

      Having flown other budget airlines, I must say that AirAsia's crew are not that polite compared to conventional airlines. I flew with AirAsia more than 4 times from Johore Bahru to Kuala Lumpur in the past few years and I had always hated their seats. I had a backache after each flight. The stewardess also looked as if their demonstration of the buckling of the seat-belts were not a serious one. They frowned. I totally ignored what I saw and slept throughout each flight as a result of the LOOKS I saw on their faces.

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      Rating given:2 stars
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      1. laubehcar
        laubehcar said:
        seems like you like to complaint, that yr character, shame of you
        29 Sep 2008 at 6:38 pm
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    2. zuoling
       14
         
       24 Apr 2008 at 12:36 am

      i simply don't like air asia.

      the staff in bangkok air asia is rude and they don't have any customer service.

      we r taking a flight back to singapore from bangkok on the 3th april.

      we went to the wrong airport(don mung) which our hotel recept told us to go there. we reach there at 1.30pm. coz our flight is at 2.45pm. but we r told that we came to the wrong airport. so we quickly go to the new airport. and we know we surly late. we reach the airport at 2.15pm. is like there is still half an hour. they shld at least let us in. if not we can squeeze in another flight. we explain to them y we are late. but in the end we got word from them that spike us. a total turn off. we r sad. a thai-chinese say this sentence in chinese:'' i don't believe you dont have money to buy new ticket if you are coming to travel." how can she say this.

      we came with a sum of money to spent. and of coz we will surly spent whateva we have be4 going back. and to buy a new ticket cost us 5000plus baht.

      air asia is cheap but seriously they are in human to say that sentence. how can they treat a group 20 year old youth that travel oversea without parent. we left with a few baht to eat at the airport. but in the end we have to gather money to buy new return air ticket. and call friend in singapore to transfer us money. after going back to singapore. we do not have pocket money to spent. feel hard the whole month as we need to return money to friend.

      from today onward to rest of our life, we will not take air asia. which is all our friend advise us too.

      :(

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      Rating given:1 stars
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      Comments on this review:
      1. claud
        claud said:
        U don't like? Then why 5 stars? :S
        24 Apr 2008 at 1:09 am
      2. zuoling
        zuoling said:
        haha.. claud. actually i dunno what is the rating for. i dunno what does that mean. and is a must to rate before submitting. so i rated.
        24 Apr 2008 at 1:12 am
      3. claud
        claud said:
        There's an explanation next to the review writing box mah. 1 star means very very bad, and 5 stars means excellent.
        24 Apr 2008 at 1:15 am
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