Bakerzin (Paragon)

I admit I was drawn to this cafe due to its unique name - Bakerzin. After surfing their website, it made me more determined than ever to give it a try. Thus, I dragged 5 other friends down with me to their Paragon branch for dinner!

Ok firstly we had a hard time finding the place. I had to call up Bakerzin to get directions from a staff working there. After reaching the place, I found myself disappointed with the small space of the restaurant!

They had 2 parts - An interior and exterior dining area. The interior area had only about 7 small round tables that could sit maximum of 4 people. On the outside, they cramped around 10 or so rectangular tables.

We had to join 3 tables together for the 6 of us. Menu was given to us promptly after we were seated. I observed that there were only a few waiters on duty despite the heavy traffic of customers!

Menu was not too bad, we could choose from pasta, pizzas, sandwhiches or appetisers.

We ordered:

- spaghetti with meatballs - linguini in mushroom cream sauce - macaroons - fruit flavoured sodas

FIRST MISTAKE: They do not serve ice water!!!

I detests restaurants that do not serve ice water to their customers. This is an underhand way to make us order drinks from their menu!

SECOND MISTAKE: Unfriendly Service

While waiting for our food, my friends & I went to their cake display to choose our cakes for desserts. There was only ONE waiter inside the cake counter while there were 2 groups of customers choosing cakes.

The waiter was not paying attention to us. He was inside cleaning some utensils, treating us like we're invisible!

After we managed to get his attention, we ordered our cakes by pointing to him. He took what we wanted and put it on a plate after which he placed the plate on the cake display AND TURNED TO ATTEND TO OTHER CUSTOMERS.

Ugh!!! It was like leaving us hanging there!!! My friends & I were so puzzled on what to do next.. so I stretched out my hand wanting to take the plate of cakes back to our table.

However, the waiter turned to me and took the plate away from me saying "No no, we will serve it to you!". I was so embarrased after she said that! After all, it was my first time there so I did not know their service patterns.

The food was average, the cream sauce pasta was too creamy that my friends had a hard time finishing it. The meatball spaghetti I had was tasty enough to pass but not fantastic.

On the whole, I have nothing to rave about this Bakerzin branch. I would like to try their desserts in another branch though!

PS. We even took about 15mins or so to foot the bill because they were seriously short of staff!

My advice: This branch is good for a cuppa tea/coffee and some cakes. Big groups should avoid this branch as it is cramp and not suitable for group meals! :)