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3.0
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Bedok north street 3
blk 510 #01-53Singapore
Postal code: Show postal code
Telephone: (65) 6448-1978
Category:
Beauty and Wellness » Optician
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1=SGD 0.0587
Overall Rating:
40
I passed by this optical shop near a hawker centre. Since I have always wanted to make a pair of reading glass and it is not an expensive item, I thought I might as well get it done.
After expressing my concern, the shop owner pursuaded me to make a pair of 'office wear' lenses. This is a good recommendation as I never know such product existed. The optician explained that 'office wear' lenses allow user to see things within 5 meters. She assured that I can read, see computer screen, watch TV and attend meetings without removing the glasses. It sounded ideal, so I went ahead to place an order. I was quite excited and could not wait for the glasses to be ready.
When I collected and tried the glasses, it does not seem to be able to do as what was claimed by the optician. I was only able to read and not see anything further than that. However, she was kind enough to re-test my eyesight and re-do the lenses again. Unfortunately, the same thing happened again for the next 3 replacement. I was not happy but didnt voice out my anger as I thought it might be due to my own eyesight problem. According to the optician, I have mono-eye and that could be the reason why 'office wear' may not suit me. I have no choice but to abandon the idea and changed it to a normal progressive lenses which I already owned. I was hoping that the new pair of glasses could be of some improvement so that I could replace the old ones.
I did not made it known my unhappiness as their service was relatively good. I also can't doubt their capability because the shop has been there for many years and she kept saying that most people have no problem except me. My only regret was that I did not cancel my order when she cannot deliver what was originally promised. On the other hand, I also doubt I can cancel because she has already collected the full amount before the glasses is made. At the same time I also felt bad as she has also wasted 3 pairs of lenses.
So, at the end of this whole episode, I am poorer by $500 for an unknown lenses and I am still having the reading problem.
Login to add your comment. Or, Register for an account now. It's free!Juz an update, this shop is no longer there. I heard the owner has sold the property.
03 May 2013 at 4:30 pm