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Telephone: (65) 6223-8888
Website: www.singaporeair.com/
Category:
Services » Transportation
Hotels and Travels » Airlines
Website: www.singaporeair.com/
Category:
Services » Transportation
Hotels and Travels » Airlines
Singapore Airlines has evolved into one of the most respected travel brands around the world. We have one of the world's youngest fleet in the air, a network spanning five continents, and the Singapore Girl as our symbol of quality customer care and service. Customers, investors, partners, and staff — everyone expects excellence of us.
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1=SGD 0.0587
Overall Rating:
1
When you travel overseas, achieving what you set out to do in the destination is the singular most important part of the process. In doing that, one contends with culture shock, unfamiliar environment, climate and time zone change, jetlag etc.
And the last thing one needs is coping with more hassles getting there and back. Air travel brings with it a whole host of other potential problems such as punctuality (whether caused by weather, politics, natural and man-made calamities or aircraft serviceability etc). There are airlines which treats you like just another passenger - unless you travel in the front pointy end of the plane and there are airlines - relatively few airlines - that do a great job making earning your loyalty and trust. And one such airline is Singapore Airlines.
Sure there are those who don't find their cabin staff chatty enough but hey, did you buy an air ticket for a chat at cruise altitude? In delivering its core competencies in the most professional and caring manner possible, SIA consistently hit the mark and often exceed it. I flew SIA more than 100 times in the last 25 years and I have perhaps only been irate enough to consider providing a negative feedback just once. Yes only just once. You talk about consistency, SIA understands what that means.
It possibly one of the greatest way to fly.
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26
Simply the best? Most likely. I took SIA twice. Once in 2003 and the other time was last November. The first time was to KL and the other was to Brunei (it was a connecting flight from Dubai to Brunei). On both flights, I had experienced great customer service, food and drinks. The crew members were always smiling and asking us if we were hungry and so forth. Although the service is excellent, the pricing of their tickets is certainly too steep. My 2nd flight was in fact a replacement flight from Royal Brunei as I had missed my connecting flight to Singapore due to a flight delay in London. Certainly would take SIA if the prices are right.
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10
I had my experience once during my flight from SG to shanghai. That flight was full and the food serve portion indeed was quite small for a big eater for me. My colleague ask the air stewardess for additional portion if there's possible and the air stewardess jokingly mentioned that add rice need to pay extra 50 cents. Even though at the end, I didn't take their offer for the extra meals, but that air stewardess did tried to ask me if I am enough with the food whenever she passby my row. And she was one of the senior staff (judging from her uniform). I would says that their service does varies, not all are good but yet not all are bad. Anyway I would say that they are at least better than other European/US airline cabin crew.
Login to add your comment. Or, Register for an account now. It's free!try taking the china based airlines. my trip back to spore, only give me a pack of biscuits!!
18 Aug 2008 at 9:52 pm