Crystal Jade (Vivocity)

This review is written on 24 October 2006.

The Vivocity branch has poor customer service! My hubby made bookings. We were to share tables with lots of other people in a very small space. They thought we're with this uncle who came slightly after us. When he asked for menu, they only gave him and never give us. So we asked for menu, then they took very long to get us menu . Some more give us attitude. -.-''

After ordering our food, lots of other customers arrived.. We know it's quite normal for the place to be fully filled every moment, so that's okay.. We had some tea.. those who came after us were ordering food. We finish almost 2 pots of tea, no food yet. Those who ordered 30mins after us, got their food le! (we only ordered 1 noddle and 1 plate of prawns). Hubby was really angry, he left to help me some stuffs outside. Then the food arrived. lols. I thought they wait for him to go off then serve us. :p

They didn't give us servlets/napkin (- the thing put on lap one leh.. whatever you call that) when they gave everybody else 1. After have our 2rd prawn using the chopsticks and spoon to "peel" the prawn's shell, they give us the lemon thingy to wash finger. -.- I'm like got this one didn't bring out earlier.. make me struggle with the prawn for so long. :p and NO, the prawns didn't fly lah! Just that I dun feel comfortable using chopsticks and spoon to "strip" the prawn..

When we called for the bill, it didn't come. We waited and waited. They clear the whole table le, still no sign of bill. I had to get the attention of another person to get our bill to us. -.- Then the bill finally came, darling pay le, then we wait and wait again for the change. Meanwhile, we just sit there staring at each other and the empty part of the table. lols. so angry yet so funny. Anyway, I went out feeling super happy cause finally can get out of that place! Phew..