23 Mar 2011 at 2:12 pm
I went to City Square branch today with my colleagues and we ordered 8 set meals. In the end only 6 sets came and we keep reminded the staff on the shortage of 2 sets. We had spoke to 3 staff on this issue and each time they only say sorry but no action done. In the end after waited for 40 mins, we gave up as we saw alot of people who came later than us got their food served. We cancelled the 2 sets and went back to office empty stomach.
My colleague ordered hamburger set and 1 set came without the egg and the other without the rice and there are few times when the staff came to serve the food to us inwhich we did not order at all. I strongly suggest the managment to send these staff for proper training before letting them serve the customer which will spoil the image of the resturant.
- wildkev is not sharing his/her name at this moment.