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04 Nov 2007 at 12:55 am
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I went with my dear for early lunch at Secret Recipe on Saturday. Ordered the following: To the best of my knowledge, Vietnamese Pho comes with lots of basil but i only have 2 sprigs of coriander in the soup. The soup is ok but too oily, you can see lots of oil floating on top of the soup. The beef is tough too. The Catch of the Day is dory fish fillet. But the Lobster Sauce reminds me of only lobster shells and nothing as delicious as lobsters should be. It was served to us minus the pitcher of cream which we requested for. Despite we ordering the Raspberry Cheesecake and the manager confirming there is Raspberry Cheesecake, we are still served a slice of Marbled Cheesecake. Even more unbelieveable is that when we requested that they changed the cake for us, they refused to because we have put our fork into the cake and they can't put it back into the refrigerator. ... [Read more] |
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This sounds bad. Guess they've to look more into training for customer service.
04 Nov 2007 at 9:03 am
yup this outlet is ivery bad as compared to other outlets. The staff's service level is simply quite unacceptable
04 Nov 2007 at 1:20 pm