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05 Jan 2014 at 11:37 pm
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I would give zero or minus stars to this place if i could!! The consultant, Crystal Lou, at the Spa was rude and most loud person i have ever seen in a spa. she was least helpful and constantly had a frown and yelled a lot. My family and I got a dealdotcom voucher for this horrid place and we decided to go as a family spa day! Crystal over the phone was rude and loud saying 5 of can't come together - when this was not mentioned in the voucher as to how many can be redeemed in a day! Okay we understood that it could be because of loss of business that they are saying that so we went on to arrange the appointment for two consecutive days - 2 on sunday and 3 on Monday. On sunday due to some unforeseen circumstance we misplaced our printout of the voucher. We reached the spa half hour early and requested the consultant that if she could start the massage my family would bring the voucher. The consultant, crystal Lou started yelling at us in Chinese and she was very derogatory towards my fr... [Read more] |
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you should complain to deal dot com. otherwise complain to related institute. Its sickening to meet people that offers these horrible services with horrible attitude.
06 Jan 2014 at 9:48 am