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Citispa (Hougang Mall)

15 Jan 2016 at 2:17 pm

Really horrible experience at Citispa Ang Mo Kio

I bought a package at Ang Mo Kio Hub branch and hardly finish 3 facials.
When I went down for my appointment, the shop has vanished!
No one informed me about the closure of the branch. I called them and no one answer the call.
After trying several days to contact them, I finally spoke to the staff and demanded a refund.
I'll take Citispa to court if can't get back my money.
There is no customer service at all and the staff at HQ is very rude!!!
I tried to find some review about them online and found lots of negative reviews and bad experiences by customers.
Never buy any package from Citispa !!!

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