11 Oct 2007 at 8:23 pm
I got to say, the food here is fantastic. The fish is fresh and the additions that come along are great.
But hey, is that what you are already expecting? I think so too. After all, it's a restaurant and we definitely expect a certain level of food appeal. So why the 5 star?
It's the service. I got to give my thumbs up to them. I did a test purposely on them to test their service levels.
I had many demands and even had some to the extreme. Guess what? They passed very flying colours. One of which was the argument on the extra 2cents charge.
Seriously, the 2 cents mean nothing to me. But I brought it up to see their response. They were very attentive, especially the manager. She is constantly smiling at us, which gave a warm and personal touch to our argument. At the end of what I had to say, she gave a perfectly logical and reasonable explanation. She has also suggested that she will bring this up to higher levels of management. Isn't it nice to know that our opinions mean s...