Was in town with my brother yesterday and we decided to have an early dinner after doing some shopping. Yay to Great Singapore Sale!

Anyway, we were at Paragon and Fish & Co. was the first eatery we saw at basement 1 so we went in. We managed to get seats without waiting and there wasn't a queue. Guess people don't have dinner so early..

Both of us had the Philadelphia Fish & Chips and I ordered the beverage Citrus Fantasy.

The fish was really good and the serving size was perfect! It might be a little too big for some but I think it's fine for most guys. Cream cheese oozing out of the fish when you cut it is always a good sign yes? The chips wasn't too bad either..
My mocktail had a pleasant taste. I liked drinks that have a sour taste so it was a perfect compliment to the fish.

Service wasn't fantastic but you kinda expect a certain level which was present in this case. After settling the bill, we were given mint candy to freshen our mouth. A nice touch I guess but I could use a couple of those.. (=

I highly recommend Fish & Co. as the food is reasonably priced and they are really delicious!

It was about lunch time after we have completed our tasks, so Joe recommended to eat at Fish & Co @ Paragon. Well, i have totally no idea that there is a Fish & Co situated in paragon. But, since Joe insisted that there is one over there, we decided to try our luck.

Sure enough, there is a Fish & Co outlet located right at the basement of the Paragon. Quickly, we joined in the queue, fearing that the lunch crowd will be coming soon anytime. We got our tables rather fast and as we stepped into the restaurant, this particular staff (lets call her A) greeted us with a very warm smile.

She then leads us all the way to our seats before distributing the menus to us. Before, we even have the chance to open our menus, A goes on to greet us again and tell us the specials for today. I believe she was speaking in a extremely fast speed as in the end of her speech, Joe and me still could not make out much of what she says. Thereafter, A told us to look for her if we need any help and she left to serve other customers.

I was pretty glad that she did not stand at our side, waiting to take our orders. Hee hee. We finally decided to order just the following as we both have rather tight budget.
i) Fish & Chips
ii) Philadelphia Fish & Chip

Ok, although both of them are fish & chips but there is one significant difference among them. And that is Philadelphia Fish & Chip actually contains of Philadelphia Cheese in them. Guess, i was pretty excited when i saw two of my favourite food (fish & cheese) combined together to form an edible dish.

The final product was large, much larger than the normal fish & chips (same goes for its price which is much more expensive than the price of fish & chips). Upon taking my very first bite of the fish, two very contrasting feelings arose. First, is definitely the crispy crunch resulted from the deep fried golden brown crispy skin. Next, a soft and smooth texture is supplied by the dory fish met itself. Perhaps till now, you have realised that I did not comment on one important thing. Yes, it is their Philadelphia cheese.

Honestly, I do not seem to have tasted any cheese for my very first bite of fish. :P The cheese only appears in my subsequent few bites, and the amount gets more towards the middle of the fish fillet. Well, rightfully by then I should be able to taste a strong flavour of the cheese. To my disappointment, the cheese flavour is still not strong enough.

Perhaps it is due to the cheese that is being sandwiched between two thick fillets and thus the weaker flavour. Or perhaps they purposely make the cheese less strong to avoid over cover the fish taste. But, I think I still prefer the fish fillet is filled with more cheese as I believe it will make the entire fish fillet feel tastier and cheesier. :P

In general, i think they do have rather good service. However, food wise, i think it can be better.

I got to say, the food here is fantastic. The fish is fresh and the additions that come along are great.

But hey, is that what you are already expecting? I think so too. After all, it's a restaurant and we definitely expect a certain level of food appeal. So why the 5 star?

It's the service. I got to give my thumbs up to them. I did a test purposely on them to test their service levels.

I had many demands and even had some to the extreme. Guess what? They passed very flying colours. One of which was the argument on the extra 2cents charge.

Seriously, the 2 cents mean nothing to me. But I brought it up to see their response. They were very attentive, especially the manager. She is constantly smiling at us, which gave a warm and personal touch to our argument. At the end of what I had to say, she gave a perfectly logical and reasonable explanation. She has also suggested that she will bring this up to higher levels of management. Isn't it nice to know that our opinions mean something? After all, we wouldn't want to waste our breath.

More than just the food here, service is very very excellent. If I can trust them for the worst possible scenerios of customer idiocracy, I can trust them in every other areas of service.

For all the business people out there, this place is a definitely place to hold client meetings.