Great food but horrible service. My family went out to Cha Cha Cha's on May 17th at 1pm. The restaurant wasn't crowded but the service was horrible. We had to ask for the complimentary chips and slse, twice, the food took forever to come out. To top it all off, my husband ordered a beer on tap, and when he went to take a sip from it, the bottom of the glass slid off. The beer spilled all over him and everywhere. We never received an apology, and they had the nerve to try to charge us for the beer. There wasn't even an offer to pay for the dry cleaning bill for his pants, shirt and my dress. I will never go there again, or recommend it as I have in the past.