Im totally dissapointed with their service. At first i signed up for the massage service. Then they keep asking me to try their facial. I did try at the end. After the first facial, my face break out. They ask me to come back and they said its normal to have that cause my sensitive skin. Ask me to try their treatment and have to pay for it!! At the end, i pay alot of money to the doctor. they are not even taking any action for my face!
Since i have the package with them, i have to finish it up. i just go there for massage. Yesterday, i went for their massage. i think they put too much of the slimming ampoules (im not very sure if this is the real cause). My skin is swollen and very red. the messeuse over pour on my tight and its actually leak to my private part. now im scared if anything happen to me.
SO Pls pls dont got this spa! its really dissapointment.
My friend just visited this spa today after a telephone enquiry which a consultant mentioned that there is a tummy or back mask included in the massage trial for $25 under UOB promo.But when she reach there with her partner,she was told to pay extra for the tummy mask.
After the massage,my friend wanted to pay using Diners Club Card as they have a promo for 2 persons at $48 since the UOB promo did not include the tummy mask.Yet the consultant say cannot change the card as they have keyed into their computer.But since payment has not been made yet,why can't the customer change a different card to pay?In that case,the consultant should have at least checked what cards the customer has and offer some suggestions in the beginning before 'keying in'.
Ultimately i think the staff are just too lazy to make an effort to change the payment details.And because my friend did not want to take up a package,the consultant just let her sign for the payment at the counter while she was returning from the ladies(previously the consultant was talking to them in the discussion room),and left them to leave on their own??Is this the kind of service Spas in Orchard Rd have nowadays?Then i am really worried for Singapore.
Overall Rating:
Im totally dissapointed with their service. At first i signed up for the massage service. Then they keep asking me to try their facial. I did try at the end. After the first facial, my face break out. They ask me to come back and they said its normal to have that cause my sensitive skin. Ask me to try their treatment and have to pay for it!! At the end, i pay alot of money to the doctor. they are not even taking any action for my face!
Since i have the package with them, i have to finish it up. i just go there for massage. Yesterday, i went for their massage. i think they put too much of the slimming ampoules (im not very sure if this is the real cause). My skin is swollen and very red. the messeuse over pour on my tight and its actually leak to my private part. now im scared if anything happen to me.
SO Pls pls dont got this spa! its really dissapointment.
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My friend just visited this spa today after a telephone enquiry which a consultant mentioned that there is a tummy or back mask included in the massage trial for $25 under UOB promo.But when she reach there with her partner,she was told to pay extra for the tummy mask.
After the massage,my friend wanted to pay using Diners Club Card as they have a promo for 2 persons at $48 since the UOB promo did not include the tummy mask.Yet the consultant say cannot change the card as they have keyed into their computer.But since payment has not been made yet,why can't the customer change a different card to pay?In that case,the consultant should have at least checked what cards the customer has and offer some suggestions in the beginning before 'keying in'.
Ultimately i think the staff are just too lazy to make an effort to change the payment details.And because my friend did not want to take up a package,the consultant just let her sign for the payment at the counter while she was returning from the ladies(previously the consultant was talking to them in the discussion room),and left them to leave on their own??Is this the kind of service Spas in Orchard Rd have nowadays?Then i am really worried for Singapore.
Login to add your comment. Or, Register for an account now. It's free!