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3.3
out of 5
Telephone: 62508333
Website: http://www.mountpleasant.com.sg/index.htm
Category:
Pets » Veterinarians
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232 Whitley Road Singapore
Telephone: 62508333
Website: http://www.mountpleasant.com.sg/index.htm
Category:
Pets » Veterinarians
Overall Rating:
I went to Mt Pleasant in April when I sent my BF's pet Guinea Pig for cremation. It was a Saturday afternoon and the place was packed with people. There was a "closed for registration" sign at the counter, and having no directions on where to go to, we just stood at the counter, waiting to be attend to. There was about 2, 3 staff behind the counter but it took like 5-8 mins before one attended to us. We told her we needed to cremate our pet and she handed us a form.
The whole process took some time, as she went back and fro doing her things. I felt they were not sympathetic and doesnt really have very good customer service.
In contrary, when we collected the ashes from the 'referral clinic' the other day, the lady was much more polite and courteous. They must have put the wrong service staff at the wrong place!
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My pet bunny, Chips, had an abscess on her hind leg and she was shivering badly so I took her to the hospital. My rabbit was given some painkillers and I was told by them that there was a high risk of her dying as she was still so young, 1 month plus only. She lasted for about a week and then she passed away. The lady vet was certainly very friendly and nice but well, that was my only visit to the hospital so I have no idea if the vets there are good or not.
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This place is the best place for your sick pets. My doggie was admittted once and now she's as healthy as she can be!
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