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3.8
from 1 to 5
232 Whitley Road
SingaporePostal code: Show postal code
Telephone: 62508333
Website: www.mountpleasant.com.sg/index.htm
Category:
Pets » Veterinarians
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Overall Rating:
1
Excellent work Mount Pleasant. The staff were professional right from the start to the finish. They went the extra mile to make my dog feel relaxed during what can be a very stressful situation. They not only give you a peace of mind but will also keep your pet healthy and fit for a long time. Really hatts off to their efforts to improve the quality of life of their patients as well as the family members. So there is no hesitation in saying that Mount Pleasant Animal Clinic gives the best pet treatment in Singapore.
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1
The service at mount pleasant animal hospital is outstanding. The team consists of international veterinarian specialists that are not only highly eductaed and trained but also a good pet lover. The staffs were cooperative too. I am really impressed by the way they deal with customers. Literally speaking, no prior appointment was needed to visit the clinic but yes it was initially advised to make a call to inform the on-call staff about the nature of the emergency so as to allow them to be better prepared for us and our pet upon arrival.
Login to add your comment. Or, Register for an account now. It's free!good recommendation :) i've 3 guinea pigs and they are getting old....
13 Feb 2015 at 5:18 pm
15
I went to Mt Pleasant in April when I sent my BF's pet Guinea Pig for cremation. It was a Saturday afternoon and the place was packed with people. There was a "closed for registration" sign at the counter, and having no directions on where to go to, we just stood at the counter, waiting to be attend to. There was about 2, 3 staff behind the counter but it took like 5-8 mins before one attended to us. We told her we needed to cremate our pet and she handed us a form.
The whole process took some time, as she went back and fro doing her things. I felt they were not sympathetic and doesnt really have very good customer service.
In contrary, when we collected the ashes from the 'referral clinic' the other day, the lady was much more polite and courteous. They must have put the wrong service staff at the wrong place!
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