UOB (Jurong Point)

Since its Service Month, I'll write a review on this UOB outlet @ Jurong Point. This outlet is pretty big i must say with a large banking hall that could accommodate at least 50 standing persons at one go.

At the entrance, you will be greeted by 4 automated tellers and a reception that made the entire branch looked like its only got the front part. The staff were helpful and you could get efficient information at this reception. If you are accessing normal banking administration like account or checking items, you could just walk in and join the queue at the main banking hall.

I was once there 5 mins early to the bank opening its doors and there is already a queue forming at the entrance. Upon entry, I still had to queue for 30 mins before its mine turn though there are only about 5 to 6 customers before me and there are 2 counters opened. One was served by a tired inefficient banking staff and another had too many questions to ask her superior. So while i waited, frustration started to build and when its mine turn.... It just took 2 mins... and I'm all done.... so i guess banking staff needs to warm up as well...

The entire branch is kept clean and facilities well maintained.. I was watching the cleaning lady doing her usual rounds and I must say she did an excellent job. Best of all, she could do her work without hindering the waiting customers be it if they are in her way or sitting on the couch she is cleaning. Excellent job i must say.