Went to this branch a few days ago to buy a few essentials. Their main competitor is Guardian in the basement.

In comparison, i prefer Watson when i go to Hougang Mall due to the following reasons.

Firstly, in terms of size, Waston is far bigger than the Guardian branch. This translates into a wider variety. I also felt that the lighting of Watson is brighter than Guardian.

Service wise, I would say that the staff at both branches are quite friendly. The Guardian have roving salespeople though.

Price wise, both are more or less the same although sometimes, there will be promotion. I went to this Watson a few days ago and there was a 20% discount promo for some items. Bought a guy's nivea facial wash and got the 20% off. Not a bad offer i would say.

Only drawback is this is on the third floor and a bit of an inconvenience.