poorservice_spore's Latest Review

Hotpot Culture 

 19 May 2008 at 1:15 pm

Just went to Hotpot, Waited for 1 hour before getting our table. Seems like they have poor control of queue. To cut the Story short, 1-2 times wrong order where my Green Tea can became Coke, even on the receipt, it was entered wrongly. We even experience very poor service where we were promised that our table will be clear immediately but somehow the staff just walk off to attend other tables immediately he left our table. Our chocolate fondue was 2 sets as we have 9 people, but only 1 came with the promise of another. After we have highlighted to the staff twice and the floor manager once, then our fondue came. Overall the food is not as good as previous reviews as we read the review before we went. we order the recommended ones as per above reviews. Food is average and if you are looking for a place with good service, i would recommend places other than this. Open buffet range is surely lesser in terms of variety than other resturants that i have visited. For the price of $22.80 per ...   [Read more]