jane's Latest Review

Best Denki (VivoCity) 

 11 Jun 2008 at 4:41 pm

Best Denki is now Worst Denki to me. Tried to buy a DVD Micro-hifi from 4 branches- Vivo, Great World, Taka and IMM- and received atrocious service from all 4 branches.

Great World and Vivo had the usual horrendous LOOOONG search for a salesperson with bored salespeople hiding behind refrigerators pretending not to see you or chatting on their handphones. Sales staff had very limited knowledge. But in Singapore, this is the standard type of service so I can just take a deep breath and let it go. However, must note that the 2 WORST were IMM and Taka.

IMM - Searched for a salesman for 20 minutes during off-peak hours (!!!) We finally found one and enquired about a DVD Micro-hifi to replace our old Yamaha set which had stopped working. The salesman said, "No more such type already. Obsolete." We then pointed to a few DVD Micro-Hifis on their shelves and said, "What about those?" He replied, "Oh, those are old stock. Actually, it is obsolete."(!!!)

He did not make any recomendations or...   [Read more]