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30 Aug 2008 at 1:08 pm
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Yes, should have read all of your review before I sign up the package with them. What a mistake I have made !! I sign up since last year Dec but till now still not able to finish as mine is just a 18 times massage *** hydrobath service. The booking is always full and phone line is either engage tone or just ringing tone but nobody answer. My working time is office hours and yet they are always fully booked for weekday after work and weekends :( I wonder should I take a halfday off just to go for their spa service. Doing Spa suppose to relax our mind and body but have too much frustration and anger eversince I sign up with them. I wonder what we "victims" can do ??!! There are alot more of other Spa centre in Singapore which I think should be of better service of them. Just hope I can finally finish the package soon !! My recent bad encounter... in July08, I manage to book at the frontdesk for a couple VIP room on 23rd Aug08. Although the staff has told me that they will call ... [Read more] |
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- iluffmyself said:
you could try contacting Mei who wrote the first review on True Spa, her emails [email protected]. They're currently gonna hold a class action suit to sue True Spa and get their money back.
30 Aug 2008 at 2:22 pm - eisburg said:
Getting an appointment is like striking 4D. At least yours is only 18 times. I still got at least 3K worth of massage with them.
31 Aug 2008 at 1:18 am - dotdotdot26 said:
Legal action against TrueSpa! To seek refunds/compensation. Total of 11pax participatg alrdy. Cost less than $25/pax, less if more pax joins in. Pls email me at [email protected] 2find out more.
31 Aug 2008 at 1:49 pm - 3 more comments »
1=SGD 0.0587
They didn't change the name but this is their 2nd outlet. Dun understand why they can have bigger biz when their customer service sucks!
03 Oct 2008 at 11:38 am