QalaQala's Latest Review

Starhub MaxOnline 

 27 Mar 2009 at 10:54 pm

Max on Line - Very slow connection and felt short changed - though signed for 8mpbs but getting 1 - 2 mpbs most of the time - Ridiculous. Numerous complaints made but to no avail, it's still that slow! Very frustrating and I wondered why?

Recently, many sign up during the IT Show at Suntec City as can be seen from the hugh turn-out, long queues and undue waiting time at their counters. Nearly 4 -5 hours wait there from one counter to another, thus, my last and final visit to such sign-up. Very exasperating experience!!

For sure, this certainly aggravates the already slow connection due to the bottleneck - too many people surfing at the same time during peak hours resulting in jam and poor connection. I think Starhub has to buck up and further improve, upgrade or increase their bandwidth and facility to cater the increase traffic volume so as not to disappoint their loyal and new customers.

Lastly, there is certainly much room for improvement on their above service...   [Read more]