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cheesecakefan's Latest Review
 14 Nov 2011 at 11:13 pm

I'm writing to complain about this brand's other sister brand, Vana, located at Orchard Central. (because it doesnt have a site for that branch at OC branch)


For that, I would like to comment that the service quality of the is appalling and non-existent. And so, I was trying a few pairs of shoes before making a decision to buy the shoes. while asking for the second pair in my size, 39, the staff was intensely engaged in a phone conversation with her friend. For 5 minutes, she was chatting on the phone while ignoring my request. I waited for her 5 minutes before asking again. on the second time when I asked, she replied in a rude tone "Can you please wait?", as if it was my fault to ask for a shoe in my size. After which, she went in to get the shoe in my size but remained irritated for me having interrupted her phone call. based on my observation, it is obvious that the call was a casual chat, not asking for assistance from other branches. Throughout the process, she was also reluctan...   


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cheesecakefan's Recent reviews
Mad About Shoes (Tampines)Sportslink (Tiong Bahru Plaza)Sunnanz10 Dollar Club (Smith Street)
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My Comments
On the review for Mad About Shoes (Tampines)
  1. cheesecakefan
    cheesecakefan said:
    yeap. i just emailed the HR and HQ about this, and they just conveniently ignored my email. i guess that is what you get for cheap shoes =(
    12 Dec 2011 at 10:01 am
On the review for Antoinette
  1. cheesecakefan
    cheesecakefan said:
    nice review =) and i almost thought that yebber was dead. haha
    14 Nov 2011 at 11:25 pm
On the review for My Beauty Diary Mask
  1. cheesecakefan
    cheesecakefan said:
    I agree with what you have said, but we really have to be careful of fake masks, which i just bought one. super pissed. http://the-lipstickbandit.onsugar.com/my-My-Beauty-Diary-masks-FAKE-10761392
    10 Apr 2011 at 12:44 am
Commented
On the review for Mad About Shoes (Tampines)
  1. Zackt879
    Zackt879 said:
    You obviously had a wrong experience with a salesperson; it doesn't mean the whole branch is ****. You should contact HR of the company because this is not really a review of the store!
    15 Nov 2011 at 1:03 am

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