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ocllcy's Latest Review

Winfinity (S’pore)

08 Jul 2011 at 3:18 pm

Hi Guys,

Whatever the bad points you guys mentioned are all very true.

Very disappointing service. Slow response. Left my number and they never call back. After a long wait, I decided to call and ask again but no one answered again. **** up service. Poor communication between the helpdesk and technicians. There is once the appointment is fixed on saturday 2-4pm but the technician never came. Monday I called them the helpdesk said not sure why technician never went down. The technician said no work order issue to them, really I dunno what to say. Wasted my whole saturday waiting for them and they never came.. Bloody hell!

Okay, let's talk abit more on my aircon problem. It happens after less than 3 months! Can you believe it?
We turn on the aircon around 10pm every night. At around 5am the aircon will give noisy noise. The stupid technicians came to my house, asked me to reproduce the noise for them although I told them it only can be reproduced after switch on for few hours! ...

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