Horrible spa company that spam people calls because they are desperate to find customers. Have been receiving calls for days. They hired spammers and scammers to try to get hold of your information. If you have encounter this call, dun even bother to answer it. It will only make your life miserable. Their telemarketers are obviously monkeys that do not understand the basic instruction to not to call back. Packages that they claim are free are NOT. Although they have received lots of complain about the spam on their Facebook page, they are not willing to act on it. This problem has been going on for years.
I went for a free Swedish Spa Massage (by UOB NOW debit card) and opt to top up $38 for a full body massage. The free massage includes steam bath, body massage and i think a body scrub.
I was lucky enough to get a last minute appointment as their outlets were mostly fully booked, with my voucher expiring that very week.
They were very thoughtful, asking if i wanted the steam bath as not every customer liked it. I went ahead for i think abt 10-15min, with a wet towel provided, to cover the face. I then proceeded to have a shower before my massage. My massuer is a very humourous lady, and i had a relaxing de-stress massage.
Like every offer, there is bound to have this sales-talk session. Being in sales before, i knew what to expect. The sales consultant is not as pushy, i think i was the one pushing for more instead. They offered me a $688(w/o gst) for a 10 session package- either massage or facial. I was reluctant as i am a first-timer in buying packages for facial n massage, and it was not the price i am willing to pay per session.
I ended up buying the package for $604 with a few freebies :) Oh and that is with gst.. as i paid one lump sum. Even my friends thought it was reasonable. I can actually choose any massage from their spa touch menu, with facial customised to fit my current condition.
Would be more pleased if they allow facial massage together w/o additional costs.
Have booked my first facial appointment next week and hope i will be able to enjoy it as well.
Deep Cleansing Facial:
UOB debit Card is having a joint promotion with Body Contours. $28 for a session of deep cleansing facial. It’s quite worth it… And since I’m around the area, I decide to give them a call and try my luck to make an appointment. I called at 2:45 pm and WooHoo.. They got a slot at 3 pm…
So here I come!
When I walked into the building… The shop look so grand and professional… As compared to other beauty saloons I went to for facial… Body contours looks more pro… They have a group of customer service and sales consultant and every therapist is specialize. You wouldn’t find facial therapist doing body massage… And you won’t get therapist trying to sell packages to you when you are doing your facial…
The therapist was attended to me was Patricia. A middle aged auntie. She started the session with a face and head massage. The massage is superb good… I feel very relax and I lurve it… After the massage, was the usual stuff… Cleansing…
Next was the abstraction… The abstraction was HELL… It’s so painful.. I feel like crying… erm… actually I was on the verge of crying… Patricia used all her mighty strength to try to squeeze out whatever she is trying to squeeze. This is the first time I feel so painful. If she is gentler, perhaps I will enjoy the facial more…
She applied some cream/lotion/whatever that is to my face… Very cooling… Next was a icy cold mask… I guess by now my face is lobster red… Hence a icy cold mask might heal the swelling… That’s my guess…
She ended the facial by giving me another head and face massage. Out of the all the facial I did, Body Contours has the best face and head massage.
After the whole facial, a sales consultant, Helen took over… As usual… She introduces packages to me… I look at the ‘menu’ even before she approached me… On average, a facial at Body Contours is around $190. Yah, it’s rather expensive…
Anyway she offered the following (as far as I could remember):
1. Free and Easy Package
$1800 for 12 session 7% GST
As the name suggest.. Free and Easy… You could choose to do facial or body massage.
For the body massage, it includes steam bath, scrub and body massage.
I told her straight that I wouldn’t want to commit into such an heavy package. The products might not suit my skin. I prefer something smaller. Hence…
2. Free and Easy Package
$900 for 6 sessions 7%GST
It’s exactly the same as above… Juz half the package…
I can say after the facial I do have the intention to sign a package with them… I’m not young anymore… Time to take care of my skin… But $900 upfront is a bit too much for me… I do have my financial burdens… Hence…
3. Free and Easy Package
$500 for 4 sessions 7% GST
I find this package more suitable and affordable for me… $133.75 per session for a facial… I was not pressured by her to buy the package. It’s worth for the good service provided. The issue was whether the deal was good… I was wondering, what is their lowest limit… From $150 per session to $125 per session. Although it’s not significant for per session, but in a long run, it adds up to quite a lot! Maybe you can try to lower the price more…
So in the end, I did sign up for the last package… There is no expiry… and today’s facial is waived!
Therefore, it’s actually $535 for 5 sessions… It don’t sound that bad after all…
My tailored package:
4 Sessions of Free and Easy 1 Deep Cleansing Facial
Body massage with scrub with steam bath
Glyco Face Spa
Vitamin C Face Spa
O2 Oxygenating Face Spa
In Body Contours, there are more than the above 3 kinds of Facial… The sales consultant will recommend the ones that are suitable to you… And when you go for your facial, you don’t have to worry what to choose cos the therapist will decide for you depending the condition of your skin on that day…
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