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No 138 Joo Send Rd
Level 1 & 2
Postal code: Show postal code
Telephone: (65) 6383-5987
Shopping » Home & Decors
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    Overall Rating:
    » 1 Review for “Crawford Italia ” - Shopping

  1. Nicnic
     19 Sep 2008 at 10:10 pm

    Happened to drive past joo seng road and saw many warehouses for furniture.

    i went to this crawford italia which has a big showroom. remembering i saw the name somewhere, i think it should be reputable.

    i was served by this old man who followed me everywhere. he seems really nice and somehow he gained my trust right from the start.

    however, i remembered that when i was shopping for my wardrobe, he told me one of them came with a mirror attached inside.

    to cut long story short, when i made my purchase, the wardrobe and a bed, i asked again about the mirror and he say 'oh no la, that one no mirror, only some others have'

    obviously he contridicted his words while promoting to me. but thinking that hes old n stuff, i didnt pursue the matter. its just a mirror anyway.

    after i got my furniture, in less than a month, the side of the bed broke. which means there'll be a dent. but its covered by the leather so i cant fix it anyway.

    so i went back to the shop and saw the same old man. i explained to him my situation and ask if i can have it fixed. he told me he'll check for me and ask me for some details of my purchase. he told me he'll call me back and not to worry.

    few weeks passed, and i still didnt get any call from him. so i called and he told me hes still checking. fine, i wait again.

    another few weeks have passed, i was out of patience and went back to the shop and saw the same old man again.

    when i asked for the status, he had to write down all the details again, even when ive told him on the phone many times.

    he said the same old thing - he'll check with the office and that it shouldnt be a problem.

    5 months have passed. my bed still has a dent. alright, im stupid

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    Rating given:2 stars
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