FEATURED DEALS
3.7
out of 5
Telephone: (65) 6835-3322
Website: http://www.metro.com.sg
Category:
Shopping » Departmental Stores
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Overall Rating:
I am impressed by this Metro branch. I was in the toy section browsing for a toy, and the salesman was actually dressed in a black suit and tie. I find it a little funny though, that the sale staff in charge of the toy department has to be so formally attired.
Anyway after a toy caught my eye, I make some inquries about the price, and he was able to answer to all quires. After I decided on the toy, he walked all the way to the cashier with me.
However I do find some of the merchandise it carries more on the steep side, price- wise. For example, I stopped by its bedlinen department, and I find that all the brand it sells run into over $50-$60 just for a bedsheet set with pillowcases.
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My experiences at Metro (Paragon) suggest that it offer excellent service compared to other department stores. This is due, largely, to it being situated in the heart of Orchard Road, and in a mall that is home to numerous top international labels.
But all good things come with a price. Although the price its merchandise don't run into the thousands, like some of its neighbouring shops. Still don't hope to find a shoe for $20-$30, as you would find in most other department stores.
Mentioning shoes, once when I was shopping for a new pair of heels there, the salegirl was patient and polite. I tried on several different pairs, she took them for them to try and helped me put them on.
Another time, I was in the bedlinen department as I bought a comforter set, I found it too cumbersome to bring it along as I shop, so I left it with the sale staff for a while. They were also helpful in my choice of new sheets.
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Departmental store lying in the heart of town! I know there are actually quite a few departmental stores in town, but the one that i visited the most is definitely this store - Metro @ Paragon.
My reason for choosing departmental store over individual concept boutique / shop is definitely the vareities. Take for example, during this year christmas shopping, i am going to purchse the following item:
1) Soft care bear toy for my niece
2) Brick game for my nephew
3) New shirts for dad
4) Evening grown for mama
5) Nice wallet for myself
I am definitely not very willing to travel all the way to north to get the toys, to the west to get the clothes and to the south to get my wallet. Thus, departmental store plays a rather important part in my life i can say.
The first storey of Metro @ Paragon is the beauty hall.
It sells some of the most popular brand of cosemectics and perfume in town. I have accompanied my friend to buy some perfume from one of the beauty counters there before. I can say i am rather impressed on how the staff actually introduce different types of perfume patiently to my friend.
The second storey of Metro @ Paragon is the ladies level where it sells a varieties types of clothes and accessories for ladies. I find that they are very thoughtful not only to the ladies (main consumer to their shop) but also to the guys that accompany the ladies for shopping. Do you know why i say so? This is because they even arranged to have one section as the mens department. So guys would definitely not feel left out.
I was looking at some wallets on this mens level when the friendly staffs approached me. Well, i guess its pretty good customer service shown to make the first move and ask if the customer needs any help.
However, since i would like to take a look first, i decline her help. The staff promptly left me on my own to view the products. Well, i guess this suits my pretty well than to have a staff to keep pressurizing on me.
When i asked to take a look at the serval models of the wallet, the staff gladly took all the designs out for me to compare and feel the texture. In the end, i choose most suitable one and gladly part my money.
Guess whenever one goes out for shopping, he /she is not only looking for a usefulness of a product, they are also looking for a smile on the staff. If the staff is to show you a similing face where ever you go, i believe it would be the best experience for you even if you have bought nothing at all. :)
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