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391 Orchard Road
Ngee Ann City #05-23
Postal code: Show postal code
Telephone: (65) 6838-0236
Beauty and Wellness » Hair Salons

By Jean Yip Group, using herbal for hair treatment

    Overall Rating:
    » 1 Review for “Oriental Hair Solutions (Ngee Ann City) ” - Beauty and Wellness

  1. hburn10
     03 Dec 2012 at 1:20 pm

    Unfortunately I never had the chance to step into their premise, and judging from the tele-marketing calls I've received so far, it's a good thing.

    The tele-marketing team is superbly hardworking, so much so that they remember to call me once a day to remind me of this sms they sent and to chase up for an appointment. Even on a weekend - I'm impressed.

    After the first few calls and me telling them I am only going to look at the sms when I have time (and for them NOT to call me again), they decided to change their tact. Their calls became to want to reconfirm a phantom appointment the next day 2pm. Smart of them huh. Even after I told them that I didnt make any, they'd still call me the next day asking to reconfirm my 2pm appointment the next day. They just keep trying don't they.

    The last straw was just yesterday when I received the same call, and I think from the same lady too (or maybe they all just sound the same) asking to reconfirm my appointment at 2pm 'tomorrow'. I raised my voice, asked her to please take me off the calling list, and all she said was "oh, does this mean you are not interested?".

    It took a whole week of them to get that. Well done.

    Tags: 3  add tags
    Rating given:1 stars
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    Comments on this review:
    1. Leenie Pigs
      Leenie Pigs said:
      may i ask if it is a local slang or a foreign slang?
      04 Dec 2012 at 11:49 pm
    2. hburn10
      hburn10 said:
      Hi hi! Its a foreign slang :)
      05 Dec 2012 at 9:40 am
    3. $money$
      $money$ said:
      I notice they added some foreign staff at their reception counters across the outlets, although the one doing your hair, is still mainly local/Malaysian.
      12 Dec 2012 at 12:29 am
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