FEATURED DEALS
2.8
out of 5
Singapore
Telephone: (65) 6220-6948
Website: http://www.phytohairspa.com.sg/
Category:
Beauty and Wellness » Hair Salons
Operating Hours
Mondays to Fridays : 11:00am - 08:30pm
Saturdays & Sundays : 10:30am - 07:00pm
Public Holidays : 10:30am - 06:30pm
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Just to add (due to space limitatn), i went to e wheelock branch, haven't been to e taka one,
mlkc which branch did u go? and do u know e name of the therapist? good to share with us here! ;)
the time i went, there were others ard as well but it wasn't noisy, both the spa and salon was rather peaceful. i had my earpiece on and was able to focus on my movie - thankfully didn't fall aslp from e massage!
i like e massage e most, was really relaxing, and they also serve us drinks. overall, had a good experience at e wheelock branch.
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The spa was totally empty except for me. Was disturbed to overhear conversation btw 2 staffers. They were discussing how one staff mis-diagnosed a customer the day before and prescribed the wrong treatment! They offer earphones for TV but not hygenic because the earpiece is recycled. Also I have colored hair and the UV thingy they used on me ended up lightening my hair color alot.
On the whole, the experience was one I dun care to repeat. No privacy and noisy. They also dun change you into a robe and got some oil stains on my top after the massage. The receptionist was also very pushy about me signing a package. On top of that, they asked me to top up money for some Japanese mask that was not Phyto... makes u wonder what other substitutes they make during the treatment.
Overall the place is not what their adverts promise.
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I'm a user of Phyto items w/out any supervision since I was 15 years old.
Of late, I visited the spa & had been harassed by a consultant who pressurized me into signing on in-salon treatment packages.
Even after being told repeatedly that I wasn't based in S'pore most of the time & had very sensitive, oily scalp with prickly itch, she insisted that I use up the package before I leave S'pore in 2 weeks time - it didn't make sense at all becox this seems like a money-grabbing opportunity for the salon & might not be advisable for my scalp.
She didn't give me a systematic explanation on the products that she sold to me & kept hard-selling packages to me throughout the consultation. When I called her at the salon for further clarifications, she said that she didn't understand my questions. What was worse is that condescending tone of voice that was unacceptable in the service industry. I paid the owner a courtesy call but nothing came out of it. All she said was the salon is very busy & to check with the Creative Director. No apologies, nothing.
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I like the way the staff greet you by name after they know your name. They provide drinks while you do your hair. There are 2 sections, the salon and the spa.
This salon provides services for hair treatment and hair cuts. I have seen only 3 hair stylists who will trim your crowning glory with satisfying results.
I have been going to this salon for my hair treatments and my problem with oily scalp being more controlled.
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