FEATURED DEALS
2.3
out of 5
Singapore
Telephone: (65) 6333-0298
Website: http://www.songbrothers.com.sg
Category:
Shopping » Computers, Electronics , Mobile Phones , Photography
Shopping (Online) » IT and Computers
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Overall Rating:
Do not be fooled by the glib salesmen!! They are crooks. I was looking to buy a specific brand and model. One guy told me it was being phased out. Stupidly, I believed him. He tried to sell me another model but I wanted silver. He convinced me it only came in three colours. Stupidly, i believed him again. Most stupid of all, I ended up buying the camera from this crook because I was stupidly taken in by the great lip service, including the promise of best, BEST price, cash only. The next day I went to Paris Silk and found exactly what i wanted for nearly $40 less and they did not push anything, just helped me with comparative info which I checked on the Net and was all true. If you must got to Song, make sure you do your homework first and check prices at other places.
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Poor customer service. the guy assisting me is very impatient. i ask the price of a canon camera, he give the price and i try to look around to canvass. hoping to get a better bargain from this store I came back and ask for the price and ask if he can give a discount. but the guy replied in a very cold manner, he said that I already ask 3 times and there is no more discount. Delivered in a high pitch. will never go into this shop anymore. no wonder while other known shops are jampacked with buyers their shop has no single customer inside.
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Heading down to Funan hoping to get some information for SLR. Was attracted by Song brother for its wide frontage and very nice design product display corner. They display Nikon, Canon and Sony DSL clearly right infront of the shop. The sales counter is behind the display glass shelf and therefore I can browse the items freely. After a while, a person called Andy Tan approach me and ask me whether I need help in a very polite manner. I asked him to recommend something
good for a beginer. He was so quick in his recommendation. Infact, I have already spoken to his collegue before in Sim Lim Square but I didn’t tell him that. Therefore when he recommended me Canon 40D and Sigma OS len f3.5-5.6 18-700mm (S$890), I was quite supprise because it was different from his collegue’s recommendation. I wanted f2.8 lens and therefore his colleague recommended sigma f2.8 24-75mm (S$750) and sigma f2.8 70-200mm (S$1600). Although the f2.8 is a better len but Andy assure me it is good enough for a beginer to start of with f3.5 18-200mm for convenience and economy reason. He assure me that the len comes with OS is a better len than a normal len.
This guy has a very good salesmanship. He is so sincere in explaining the products. He fix the recommended camera and len and let me try out. At the same time explaining in more detail of the product features. All my questions are being answered to my satisfaction.
As usual, the salesman's good service has help me speed up my decision. Finally, I walk away with a Canon 40D, sigma OS 18-200mm and a f1.8 50mm fixed len. I have tried it and am pretty happy with it ( for now ).
Five star for the salesman's good service.
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