In the heartland of tampines, this library seems to be associated more with the residents there. Nothing fanciful building but yet a place always packed with students from nearby school.

The building is abit old, and not much e-kiosk and computers are available. However, when you first entered the library there'll be one long stretch of customer service officers attending to you.

The library did not provide fanciful decorations but more down to earth. It does not have escalators like how others have.

Customer service wise, very helpful. The officer did not even show any form of displeasure when i act like a total idiot not knowing how to even locate my books.