Once again, I got served by cafe staffs who can't be bothered to listen to their customers orders. I've order 2 DOUBLE espressos and a regular black forest ice blend. And like the manager who served me at the Takashimaya branch, this staff repeated my order for me but keyed in 2 SINGLE espressos and a regular black forest ice blended.

I don't understand why the staffs and managers at Coffee Bean & Tea Leafs can repeat the orders which their customer(s) placed, but keyed in something totally different on their cash registers. Is it that hard to give customers what they wanted?

And I'm also sick of the fact that when I ordered a double espresso, they would give me a sorry-*** looking face and proceed to explain to me what are double espressos. I mean, come on, customers are getting more smart nowadays and anyone can google espresso on the Internet before going to a cafe to get their cuppa, alright?