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1 Jurong West Central 2,
#02-45 Jurong Point Shopping Centre, Singapore
Singapore
Postal code: Show postal code
Telephone: (65) 6793-1150
Website:
Category:
Shopping » Toys & Video Games

Find the perfect toy for every kid at Toys "R" Us, The World's Greatest Toy Store.

    Overall Rating:
    » 1 Review for “Toys “R” Us (Jurong Point) ” - Shopping


  1. kiyk
     56
       
     16 Oct 2008 at 10:28 pm

    I visited Toys "R" Us at Jurong Point just yesterday. I often go there when i need to buy present for children's birthday parties and such. I like how they have so many different toys arrange accordingly in a organised manner. It is certainly a great place to go to if you need to find a gift for little kids.

    But i have to say yesterday's visit wasn't as good as usual. For one, there was many missing price labels for the toys. One good thing to note here is that for most of their product, they don't stick a price label so that it'll not leave a ugly tear mark after removing. However, it was inconvenient as i had to go to the counter to ask them to check the price for me and the cashier yesterday i encountered(Sarah was her name i think) was rude and seems irritated when i ask her to check the price for me even though there wasn't anyone making payment at that time and she was just chit-chatting with her colleagues.

    I spent over $100 there and requested for the girl (her name was Szeyuen or something like that) at the gift wrapping counter to wrap up the presents for me. There was a little jewel toy set which costed about $5 or 6 and she asked if i wanted to wrap that and i said yes. (It was for my niece who did well for her test) And she seemed rather unhappy and piss as to why i need to wrap that. So unprofessional. After she finish wrapping she was rather rough with handling the presents when putting them back into the plastic bag.

    The bad service that day was appalling. Really hope that they can improve their service.

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    Rating given:2 stars
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    Comments on this review:
    1. EddyS
      EddyS said:
      I had the same unpleasant experience too at Jurong Point just last weekend. There was a long queue at gift wrapping and the staff asked whether I would rather bring wrapper back to wrap on my own!
      01 Dec 2008 at 7:26 pm
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