30 May 2014 at 10:15 am
scheduling of service appointment is done in a manner where consumer is given only limited choices.
Punctuality in meeting appointment is lacking.
There is also no pre-notification on the day of appointment.
Also when they are late, there is no call to pre-empt customer.
No clear information about diagnostic of issues and no recommendations given how to resolve problems.
Probably for normal servicing, not recommended as it would be more worth to get from smaller companies who are focusing to cater to the servicing segment and would be more hungrier to provide better service.
- paymaster888 is not sharing his/her name at this moment.