Its been quite some time since i've had decent dim sum in Singapore and it was with deepest pleasure when i was invited to join a couple of friends to try out Royal China at Raffles hotel. Having passed by the place a few times, i had never been interested enough to visit until this day. Interestingly, the first restaurant for this little gem actually started in London. And just before all of you read the review and wish to visit it, please note that it is now under renovation.
The decor consists of mainly wood furniture and red livery carpets. This will probably change though since the restaurant is going through a makeover session at the moment. Either way, the restaurant projects a positive and lively energy when you enter.
Chili and Roasted Honey Cashew Nuts - Why am i showing this? Well, i got pretty acquainted with the nuts and basically want to tell everyone that the nuts were great. Well roasted and sweet without losing any of its crunchiness. The fragrance and sweetness of it is simply appetising as well. A sign of good things to come i believe.
Char Siew Sor (5 for $6.50) - Thin and moderately crispy pastry surrounds the thick stuffed filling of char siew that is bursting at the seams. The char siew is moist, sweet and thick with lots of taste. The only gripe here is that some of the meat was slightly burnt in my serving but otherwise, a good dish.
Crispy Pork Belly with Mustard ($12) - A small serving like this is actually worth $12. I was astonished actually but upon tasting it, i guess its somewhat justified. Extremely crispy skin contrasts with the thick juicy meat that is found below. Dip it in mustard sauce and you'll know exactly what sinful good food tastes like. The thing you have to get over is the fact that you are eating fatty meat and the fact that one plate is never enough.
Chee Cheong Fan ($10) - We had 2 different Cheong Fan's here. One with the basic char siew and 2 with the shrimps. The shrimp version actually tasted alot better then the usual char siew version because of the extremely fresh and crunchy shrimps. One good thing is that although there's an entire layer of soy sauce beneath, it never got overwhelmingly salty. Definitely worth a try.
Char Siew Bao (5 for $6) - How can one reinvent the wheel for an item already done to death and found everywhere? Well, they either provide better stuffings or reinvent the dough used to wrap the stuffings in this case. They did neither but it was still a cut above the rest. The char siew was sweet and fulfilling as the pieces were rather thick. The bun itself is very fluffy and light while also being mildly sweet for good effect.
Fu Pi Juan (Deep Fried Beancurd with Shrimp) (5 for $10) - The one thing surprising about this item is that its actually not oily. Don't get me wrong, there's definitely oil used to deep fry it, but it doesn't overwhelm nor coat your mouth with oil. Taste wise though, the shrimps are generously big and crunchy but the beancurd skin was unfortunately lacklustre and failed to instill any feeling of gratification.
Beancurd with Fish Paste (5 for $6.50) - The fish paste is springy and had a mild 'fishy' taste to it while the beancurd felt like run-of-the-mill varieties. A disappointing dish.
Crystal Dumplings (5 for $7) - Ordered this because we were hoping to find out whats the reason behind the whole craze on crystal dumplings. It wasn't answered however and the skin, though translucent, was sticky and stuck to the teeth. The fillings were normal to say the least and the overall comment was that it was salty.
Custard Bun (5 for $6.50) - Now this is a simple bun that is bound to turn heads. Served piping hot, this little bun seems quite insignificant until you take a bite at it. Immediately, you will realize that you have something very special. The bun itself is soft and light as a feather while the filling of custard is literally bursting at the seems. Add the fact that the custard is only mildly sweet with hints of egg still noticeable and basically, you got the winner of the day (for me at least).
Shark's Fin with Dumpling Soup ($44 for 5) - This is the most expensive item we had that day and its easy to see why. At $8.80 a portion, its amazing that you can actually see an entire piece of shark's fin in the broth. Chicken broth by the looks of it, this isn't the usual starchy shark's fin that is the norm elsewhere. This is clear broth with vegetables and a pork dumpling and a portion of fin. The experience however, is a little bland and the dumpling is rather simple. Nonetheless, its a good dish.
Beef Ball (3 for $3.80) - Juicy, thick balls of minced beef, radish and vegetables aren't enough to save this dish from mediocrity. Its basically too salty to be liked and lacked any other discerning factors to lift its score.
Siew Mai (10 for $10) - Small, fresh and relentlessly juicy, this is a siew mai above the rest. You can taste the sweetness of pork, the freshness of mushrooms and the crunchiness of shrimp all in one package. What is there not to like?
Prawn and asparagus (5 for $10) - This is a rather......mixed bag because firstly, it isn't too special. Secondly, the sauce is too salty. Thirdly, i still love the shrimp and finally, its difficult to feel anything for it after eating because at best, its only average. Save your money for another custard bun.
Har Gao (10 for $10) - Crunchy shrimps anyone? Because if thats what you want, thats what you'll get. Ask for anything more however, and you'll be disappointed. The shrimp filling is definitely generous but the skin is a little too sticky and thick for my liking. Improvement needed.
Red Bean Pancake ($8) - I did myself the horror of ordering this. Why is it a horror you may ask? Because A: i've just had all the above B: this pancake is huge C: its a little over fried on some parts and D: its a little too sweet to be totally likeable. Its not bad actually, just not as good as i hoped and its definitely too filling for dessert.
Pomelo Sago ($4) - Yam Paste ($6) - Mango Pudding ($4) - I didn't get to try any of the above so i'll reserve my comments.
The final bill came up to $204.09 for 5 people on a lazy afternoon. It took us 3 hours to finish our dim sum foray which meant we had way too much food and little time to rest before dinner.
Its a wonderful place to have dim sum and honestly, the quality does justify its price. The only gripe i have is that its not without its misses. But i'll still gladly return any day for its custard buns. In fact, once the renovation is done, i'm going back for my little saintly buns for sure. Cheers!
Chinese Cuisine with a Difference is Taste Paradise's tagline. Curious about how different this might be, 5 of us dropped by for a cosy dinner last Friday.
It was pretty easy to locate the place, however, parking wasn't that easy. In front of the restaurant there're some parallel parking spots but as you would guess too few for every one. Trying to look for parking in the area isn't too easy as they are all one-way streets. So do plan where you want to park before you go. Hong Lim or Chinatown Point would be two good places.
The restaurant is tastefully decorated with a long passage right up front. It's mainly in reds and blacks and the lighting is a little dim but still bright enough for me to see what I'm eating. Good enough for me.
We were greeted politely at the door and led to our seats in one of the rooms. After some observation, we noticed that one of the walls was actually made of panels which could be removed to make the room bigger for functions.
I couldn't bear to analyse the menu like my companions did for it didn't have any pictures were just filled with words. There were curly Chinese characters and English descriptions but it was still pretty difficult to read. So the rest of us just let two of them decide.
One little interesting thing was that there were 3 prices for the same bowl of Shark's Fin - $38, $58 and $68. $38 was the regular serving, $58 had more shark's fin in it and $68 was fin of high quality.... the staff patiently explained to us when we asked.
Food ordered:
Carrot Cake which I forgot to take the description of. But this was delicious. I LOVED IT! The serving was enough for 2 and slightly more. It wasn't too oily. the texture was very smooth and very tasty! YUMS!
Pan-seared Foie gras, wasabi mayonnaise prawn and sliced Beijing duck with condiments - $18 per personOur starter for the day was this great combination! The foie gras was crisp on the outside and pretty smooth on the inside. It was quite sizeable, any bigger and I would be worried about my heart. The wasabi prawn was alright. The wasabi taste wasn't too strong which is good and it was quite a big one. It was served on top of a watermelon which was suppose to compliment the taste of the prawn. But I couldn't be bothered to eat it. I liked the Beijing Duck slice. It was pre-prepared with the skin and sauce and wasn't too sweet. Just right.
Double boiled superior shark's fin with dried conpoy in traditional Beijing broth accompanied with bacon onion roll - $38 per personThe presentation of this dish was impressive! It was served in a grey bowl, the sort people used to mash belachan in, with the bacon wrap on top. It was bubbling when it came and bubbled for a long time whilst we drank it. There was plenty of fin and the broth was not too starchy like at some places. But it did smell of vinegar though I didn't find it too sourish. The bacon onion roll was a nice touch though I did find it a little troublesome to eat.
Braised homemade Beancurd with shredded scallop and Japanese Mushroom - $16 This was the one dish which I found a little disappointing. The skin of the beancurd was a little too tough and hard to tear. The taste was ok and the texture of the inside was smooth. The sauce it came with wasn't too salty as I have tasted in other places and the scallop was a nice accompaniment. Just the skin bothered me.
Szechuan Style roasted Chicken with homemade crispy crumbs - Half $16By the time we got to this dish I was pretty full but I still picked up a few pieces to munch. My companions were commenting about it being spicy but I found it barely so. It was quite tasty and the meat didn't taste as dry as it looked. I liked the texture of the meat but I'm the sort who likes chicken breast meat so if you aren't like me... well.
Stirfried Spinach with garlic - price unknownToo full to have any of this. But it looked just like your regular vege to me.
Mashed Taro with almond cream served in fresh coconut - $6.50I wanted to order this but I was in a mood for something cooler but I was happy to get a taste of it. It was served in a tiny REAL coconut! SO COOL! I was more fascinated with the coconut bowl than anything else. I think the Orh Nee tasted very nice. It wasn't too sweet, not overly flavoured. It had a hint of almond (or maybe I didn't scoop so much almond) which gave it a nice twist.
Chilled Mango Puree with Sago and Pomelo served with coconut ice cream - $4.50This was my dessert of the day!! I was worried about the coconut ice cream as I'm not a fan of coconut actually. But everything's worth trying right? So try I did and I enjoyed this dessert very much. Served cold and sweet (just right).
Chilled Pumpkin Puree served with coconut ice cream (Chef's Special) - $4.50Sadly I didn't get a taste of this.... but no complaints. She seemed to enjoy it...
Chilled Aloe Vera in refreshing calamansi juice - $4.50 Neither did I try this...
We got the 3 chilled desserts free, they were on the house which was a nice surprise.
The service was very good throughout the meal. Our tea was constantly topped up and Desmond, the assistant manager was jovial and sincere when serving us. When the 2 servings of the shark's fin were late, he took the initiative to inform us, which I think is a show of good service.
Each of us paid $93.50 for our share of food. It does seem quite a lot doesn't it? But I guess with foie gras and shark's fin on the list, I find it pretty acceptable. Minus those two, it would be more reasonable.
When I was in primary school, I dun like to see a student taking a white card walking into class room. Cos it means someone in the class will be summoned to the dentist! At that time everyone hope that their names will not be called. One of my classmates even burst into tears when her name is being called. Wahahaha!
So an appointment was made and the days leading to the appointment were very anxious anticipation. Well, the truth is I last visit a dentist was like 2 years ago. I knew my teeth are in very bad state as well.
So on the fateful day (today), we headed toward Apex Dental Surgery after work. The clinic is a small but well equipped one with friendly assistant and dentist as well.
When I went into the room, I saw nothing but the dentist chair only, but the dentist, Dr Tan, is kind enough to see that I am nervous and made some small talk with me before starting the procedure. After verifying some of my allergies, she began to start work on my teeth. The drill like tool was placed in my mouth and the sound of the drill started to flood into my ears. While she was gently cleaning my teeth, I was like looking somewhere else trying to distract myself, at the same time reminding to open my mouth wide so that the drill will not go crazy in my mouth.
Dr Tan is really professional and gentle, telling me that it will have to take some time for her to clear the dirt in between the teeth and some level of pain might be experienced. In between, she will still engaged me in some small talk, while she is cleaning away. At times, she will stop and ask me rinse my mouth to clear away all the dirt.
After about 40 mins of work and I mean hard work, she is finally done. I am done. Not without her, telling me about my wisdom tooth and my few holes that needs fillings as well. Sigh... The cost of cleaning of teeth $70. Finally the "nightmare" is over and I left the clinic with clean teeth again! Think I will be back soon for the fillings and a 6 monthly check up.
My friends and I simply loved to try out food and desserts. For me, desserts stands for most of it. So when I saw this link for ePosh, I just click on it out of curiosity. My first impression, the website is difficult to navigate in with its black background and brightly colored words and the extremely small words.
Nevertheless, what is a website if it serves good desserts. So we went especially from the West to Dhoby Ghaut just to get a taste of the desserts. To our dismay, the shop is just a shop front. There were no seats but just a counter sort of like Famous Amos or bubble tea. There were not much cookies left, just maybe one or two cakes at the counter and of course, brownies.
The serve crew (polite and good service quality) at the counter gave us some brownie base to try. To me, its too sweet though the texture sure is better than a lot of other brownies I've eaten. Chewy and not dry. They currently have 10 flavors out of which, we bought Jelly Peanut butter, White Choc, Triple Choc, Mashmellows, Choc butter. They also have chilli choc which I found rather special but I didn't try as I don't eat chilli.
On first taste, their brownies are definitely unique and tasted above average. But as we try on, we felt thats all there is. There is no "oopmh" of tasting a great dessert and as all the brownie bases are the same, the only difference is its blend with the toppings.
If you really want me to say, I'll recommend white choc and Mashmellow (toasted). But frankly, it would be better if there are seats in the shops for patrons to sit in, not just 2 chairs in front of the shop. Desserts especially brownies, cakes and cookies taste best eaten fresh no matter whether they can be left outside for 3 days without refrigeration.
Price is still ok, going at $3 per piece of brownie. Currently they have a promotion of 5 pieces at $13. Great as a gift as it comes in the beautiful and posh box and paper bag in the pictures.
My first time in Ajisen. Surprised by how fast our food was served as it was full house with a queue outside. We order the fried pork ramen, Volcano Ramen and Teriyaki Chicken Don.
Soup base was tasty and just right without the starchiness or oiliness found in other Ramen. However, the fried pork was too salty hence you got to eat it with the Ramen to blend the taste. Perhaps it was made so that you have to eat it that way. Serving was big and definitely value for the money.
I only tried 1 piece of chicken for the Teriyaki Chicken Don. The chicken was tender and chewy though like the pork, salty. I did not try the Volcano Ramen but I thought it looks very spicy to me.
Menu for dessert was very extensive and we were spoilt for choice regarding which to order. I ordered the Strawberry Parfett. Tried some of the Mango-don't-know-whats-the-name (looks like mango ice). Desserts looks nice but tasted average. Strawberry Parfett was great and recommended though the serving was too big and will be perfect for 2 persons. Mango was sour.. way too sour to eat alone. You will have to eat with the ice shavings to reduce the sour-ness.
But I would say I won't want to patron Ajisen frequently as the food tend to the salty side and there wasn't anything special about the desserts either. Everything was just average. But it will be a good place for small group outing as they don't seem to have space for big groups.
Edited on : 1/05/08 Went back there the 2nd time last week and order some other side dishes like Prawn Mayo, Fried chicken, Pork and Cabbage Omelette, Beef with Asparagus, Chasu and some other dishes. We were quite disappointed as not only the portion was small for most of the side dishes (those in a set) the taste was below average except for the prawn mayo and the Omelette.
Mango for the dessert this time, was too "old" totally spoiling the dessert. Ice cream looks like its been out in the air for too long and melting.
The service crew who served us asked us to speak chinese cause she did not understand English while the other service crew ask us to explain what is 辣椒in English.
Went to this place a couple of times and hadn't got much of an impression there. The first time I went was in the afternoon, where guests were few and we shared the restaurant with only 2 or 3 other guests. To me, the staffs there were quite slow in serving and seems to act overly friendly but the manager seems to be experienced and good.
So far, we loved baked rice, mixed grill, Brandied cherry dessert (my favorite) and baked fish. And disliked the cheese platter which consisted of only some pieces of biscuits, some English Old Cheese which we don't know how to appreciate. But I must mention the celery were fresh though. Seems like main dishes are well done but side dishes needs more improvement.
Nicely decorated with romantic English country style as the main theme. There will be a live singer there to entertain after 7pm and I must say i think he sings very well. A very nice place to have a cosy outing or a light date. But I do dislike seeing the cooks keep coming outside of the kitchen to "look" around.
Recently, i had the honor of being invited to a friend's Wedding that was held at Qian Xi. Having never heard of the place, i was quite surprised at its location. Civil service club in far off Bukit Batok.
On the wedding invitation card, you can see the address written as Hilltop and i was quite surprised when it really meant hilltop since you had to traverse a rather steep slope just to get to the location.
The surroundings were rather picturesque with plenty of greenery and a pool along with lots of Woody buildings. Check out the pictures to see what i mean.
The ballroom itself is the biggest ballroom in the club. The crystal ballroom with a seating capacity of 57 tables. And the amazing thing is, it was filled to the brim that day with her friends, family and church friends. Quite a sight actually.
For the wedding, we had 9 dishes and free flow of wine and beer.
Lobster Cold Dish - The usual chinese cold dish with squid, fried beancurd wrapped fish cake, lobster with fruits and mayo dressing and meat balls. The lobster was pretty stale but was saved by the dressing. Not really appetising actually.
Braised Shark's Fin With Crab meat - Average, the shark's fin was practically non existent and the soup was simply too starchy to be liked. Nothing vinegar and pepper can't fix but if i needed to resort to that, its already too late.
Roasted Crispy Chicken - Another average dish with the chicken being overly dry and lacking taste. In fact, it tasted like beancurd at some points which was astonishing... The crispy skin was quite fragrant though.
Fried Prawn with Cereal - The cereal was very well done i should say. Sweet, fragrant and very tasty, i could eat the cereal and be happy with it. The prawn was quite big but felt grossly overcooked. Dry and without much taste.
Steamed Red Grouper - The grouper was huge, nicely steamed in the cooking sauce i've always liked. It wasn't overly salty but the freshness of the fish is open to question. The meat had a powdery taste near the middle but otherwise was firm and sweet.
Fresh Scallop with Broccoli - The scallops were mini scale and miserly portioned. In fact, i barely had 2 pieces before everything was swept up by the family next to us. For what its worth, the scallops were fresh and springy to the taste.
Yam Ring with Meat - The yam lacked taste and so did the assorted stuffings present in it. Very obviously pork. It was still too bland for my liking despite the multitude of ingredients served.
Fried rice in lotus leaf - As it turned out, the rice was the best. Fragrant and filling. It had alot of ingredients and even had a little wok hei in it. I have no idea how thats possible though.
Yam Paste with Gingko nut - The yam paste was extremely sweet and while the coconut milk was too little. Thus rendering the dish difficult to swallow. After all the above, i wasn't expecting much in the end anyway.
Wine - the wine served was a cornerstone 2006 cabernet sauvignon. I've been seeing this brand alot and finally got to taste it. Its extremely dry and reeked of spices yet not strong enough to be memorable. Aftertaste is spicy.
Overall, the meal went without hitches but was definitely not in the high end in terms of food quality. Honestly, i think paying $563 for this meal might not be worth it at all.
Banking on his wildly popular Wild Rocket restaurant, lawyer turned chef, Willin Low, has opened up a new burger joint serving up his signature Wild Rocket burger and other rather innovative burgers.
Situated on the second floor (right above Da Paolo) of a charming colonial bungalow along Bukit Timah Road, Relish boasts an uncluttered no frills interior with wooden furniture and wacky murals on the wall. Everything about the place screams casual.
Bacon Cheese Burger - Now who can resist a thick beef patty topped with slices of cheese and bacon sandwiched between a roasted sesame bun? The beef patty was finely chopped and I liked the semi rough texture. A pity it was a wee bit too overcooked but at least it retained its juiciness. The sun dried tomato salsa tasted a little weak this time round. Still a great burger nonetheless, just that it reminded me Wild Rocket's signature burger with an addition of cheese and bacon.
Char Siew Burger - This is the first time I've actually seen such a burger and its actually quite interesting. Lean meat covered with a special home made sauce on a toasted bun. Personally I found the sauce way too sweet for my liking and because it was quite coagulated, consuming too much of it made me nauseous. The meat was very lean and fibrous though, making it a joy to chew on. All in all, it tasted like a fat free version of Kong Ba Pao. Did I mention that the bread was a little too charred?
Wild Rocket Signature Cheesecake - A Wild Rocket signature dessert, the deconstructed cheesecake had a layer of cracker crumbs topped with sweetened strawberries and then topped again with a scoop of vanilla ice cream and cream cheese. The cream cheese was lightly sour and complemented the sweet ice cream and cracker/biscuit base perfectly. Personally I felt that the cracker/biscuit base could have been more buttery for a smoother aftertaste.
A high carbohydrate dinner for 2 cost about $55 which is rather average pricing. The burgers are good without a doubt and filling (they come with lots of fries). Service is good as well so the next time I'm craving for expensive burgers, I'll know where to look.
Photos, what would life and blogging be without them? Snapz offers everything from weddings packages to outing shots to make overs and photo editing and splicing services to clients to ensure they look as good looking and pretty as they can ever be on print. Well, life's not perfect, so why not let your memories in print be isn't it?
How i learned of the place was a rather mundane one. I received a call while at work claiming i've be chosen for a free makeover and photo shot session courtesy of "paying sponsors" and i would be entitled to "choose my 2 favorite shots" upon completing the shot without any commitment nor package. In fact, Frederick and Alex both assured me that there would be no commitment whatsoever and it was simply a privilege i have the "honor" of being chosen. Well, i've been kinda bored so i thought:"There's no way things are gonna be that good. But hey, lets go take a look and see how it goes." I even roped in my gf to join me in the shoot since i'm not much of a looker. And so we went.
Upon traversing the extremely ulu lane to find the shop in the blazing hot sun, i was glad that the place was thankfully air conditioned. I told them my name and filled a form so that i could get my shoot ready. Anyway, i was surprised there were quite a few people in the vicinity including myself. Seems like i wasn't the only person who was "privileged". Still, why not? This was definitely a marketing tactic from the get go so i wasn't too surprised.
Counter staff was pleasant until we were introduced to this lady by the name of Valerie. She wasn't unpleasant as she led us up the steps to the makeover room but the way she spoke definitely did not sit well with me even then. More on the lady later.
The makeover room was rather small with approximately 12 seats for guests to have attended to. We were greeted by a couple of people who were to be our make up artists and was told to select and change into our desired costumes for the shoot. Everything there was fine and the service of the costume designer and the make up artists were quite pleasant. At the end of a 40 minute makeover, my gf looked Japanese and i looked....like dragonball characters. I felt they made up my gf too much because i liked her better without it but well, the lighting and camera and such needed it so what the hey. The artists were a real sport, telling us how nice the hair was and how good my gf looked which was a rather professional move i thought. Always make the customer feel good and comfortable.
Next up, we met the photographer who invited us to the area for the shot which was sadly...just a black backdrop. Nonetheless, we had fun posing for the shots and upon viewing, there were a few pretty good shots in the 50 that were taken. The camera man was pleasant and encouraging which was also a good and necessary move.
Now things turn for the worse. We then returned the borrowed costumes and tried to get rid of the now dry and stiff hair but was told there was no room to wash up. Upon asking to remove the make up on our faces, the lady simply dabbed a little off mine and told me she was done. That was rubbish because the concealer was still all over my face... and leaving that on would be a bad idea. My gf didn't get much attention too in removing make up, asking to remove it only met with comments of, it looks good on you and blah blah blah. Is the company running out of make up remover? I don't know but this is not good service when we've made our requests known.
When we were led downstairs again, we waited for another 30 minutes before we were told we could see the shots. Apparently, they were uploading the shots to the computer....well, last i checked, computers were plug and play in terms of photos but maybe i just haven't had a DSLR before so i may be wrong.
Valerie came out to meet us again and blatantly asked us if we felt if there was anything to complain about. Well, politely we said no because though there were hitches, the experience was still pleasant so far. As we were led into the viewing area, which were basically Apple Macs and shown our photos. Valerie spoke non stop about how we needed their services and touch up because "our eye bags were too obvious" and said to my gf as she removed my blemishes "there, so much better now, don't you wish your boyfriend looked like this?" Talk about saying the wrong things.
Heck, we were just getting started. Well, i knew there was a catch and here it is. Snapz actually has a VIP membership system that basically requires you to sign up for a lifetime membership to be their VIP. It sounds pretty good too and may save you alot of money on photos in the long run if you and your entire family loves taking photographs. Thats not a bad thing i feel but with a sales pitch like that, the membership is definitely in the $4-6k category since they were giving loads of freebies every year. All service and photograph related of course. Free makeovers, free photoshoots, free outdoor service, one on one photography and make up classes and better yet, guaranteed employment by the company. Talk about a full package.
Well, that was an interesting package but Valerie unfortunately, delivered the message over 40 minutes and amidst the whole time, reiterating that we needed the service because they could make us look a whole lot better then we really are. (i'm quite happy with my flawed look though, thank you very much.) Now, here's the kicker of the day: read on for the actual reason i said no.
When asked if i could have a private discussion with my gf, she said: "what is there to discuss when you don't know the price?" (point taken) so i followed up by asking her: "Ok, so how about we cut the chase and you tell me how much a membership costs?" Which was met by: "Are you really interested? Because if you aren't then we shouldn't waste each others time. I can't tell you the price as i'll need someone else to illustrate to you."
So i said: "I see, but i'm in a bit of a rush as i have an appointment. Can we just get the photos and i could consider before letting you know?"
Her response: "I'm afraid not, if you miss this chance then you will not be allowed to enjoy our package again."
My response: " I'm sure i can find a way to come back."
Her respone: "What do you mean by that? What do you think this place is? Anyway, i can assure you that you cannot join us again because we can track and prevent double entry."
My response: " Are you saying that if my friend refers me back and i come with the intention to join a membership after i've had more time to think, your company will not let me join?"
Her response: " Yes."
My response: "So you will refuse me time to think and i must sign today to get the deal. If i refuse to do so, if i do return, your company will turn away my business, is this what you are saying?"
Her response: "Yes"
My response: "In that case, i am not interested in the deal anymore, please allow us to choose the photos and leave."
Her response: "Sure"
After which, we signed a form stating that we received the photos and a feedback form where i thanked the company. But suddenly, we were given a disc with photos we have not chosen.
I queried: "Excuse me, i thought we could choose our own 2 best shots?"
Her response: " I'm afraid not. Over here, we choose the shots for you when you don't sign."
My response: " I see....May i have your name again?"
Her response: " Valerie."
And thats that. I wouldn't say the entire experience was bad but the sales person definitely needed a lot more training. And the policy of having to sign immediately? Bah, i work in sales, i know the tactics. And this is the hardest force selling i've come across thus far. I would have considered but unfortunately, the lady simply was not pleasant and quite obviously, cared less of clients than she did her own wallet.
In sales, what people buy is not the company, not the product when a saleperson is selling. People buy what the sales person represents of the company. If she is anything to go by, i'm never giving them a chance again. That, my friends is what brings companies and overall experiences down.
Had dinner at Stiff Chilli, a chain of 4 restaurants in Bali and a sole one in Singapore. Owned by Rodney Holt, an Italian - Australian chef, it is so named because Holt liked the offbeat sound of it.
Complimentary Bread - I honestly don't remember much about the bread except that it came served with a mini platter of sauces, namely olive oil, vinegar and chilli sauce. I remember it didn't come warm and that it was rather dry.
Burrata Parma Ham - Stiff Chilli flies in the Burrata, a fresh cheese, from southern Italy every week. I personally didn't quite take to it as it was rather bland and akin to eating cold tofu with a milky texture. The parma ham balanced out the blandness, but unfortunately there wasn't enough to go around.
Pasta all'Inchiostro - The squid ink pasta was actually quite good, lightly sweet and al dente without the light smoky cream sauce being overpowering. It could seriously do with more ingredients, but for the price I can hardly complain.
Cassata - From what I understand, Cassata is a traditional dessert from Sicily which is essentially a layered cake, with sponge, ricotta cheese and candied peel. Stiff Chilli's rendition was all ice cream and tasted like the mudpies from Burger King. And it certainly didn't look home made or freshly made for that matter. Fresh from a box in the freezer more like it. $6 for this dessert is really pushing it in my humble opinion.
A sweaty dinner with 1 appetiser, 1 main and 1 dessert cost about $45, which isn't exactly cheap given the quality of food and the whole dining in a crumbly shophouse experience. Once is enough.
1=SGD 0.0587
Its been quite some time since i've had decent dim sum in Singapore and it was with deepest pleasure when i was invited to join a couple of friends to try out Royal China at Raffles hotel. Having passed by the place a few times, i had never been interested enough to visit until this day. Interestingly, the first restaurant for this little gem actually started in London. And just before all of you read the review and wish to visit it, please note that it is now under renovation.
The decor consists of mainly wood furniture and red livery carpets. This will probably change though since the restaurant is going through a makeover session at the moment. Either way, the restaurant projects a positive and lively energy when you enter.
Chili and Roasted Honey Cashew Nuts - Why am i showing this? Well, i got pretty acquainted with the nuts and basically want to tell everyone that the nuts were great. Well roasted and sweet without losing any of its crunchiness. The fragrance and sweetness of it is simply appetising as well. A sign of good things to come i believe.
Char Siew Sor (5 for $6.50) - Thin and moderately crispy pastry surrounds the thick stuffed filling of char siew that is bursting at the seams. The char siew is moist, sweet and thick with lots of taste. The only gripe here is that some of the meat was slightly burnt in my serving but otherwise, a good dish.
Crispy Pork Belly with Mustard ($12) - A small serving like this is actually worth $12. I was astonished actually but upon tasting it, i guess its somewhat justified. Extremely crispy skin contrasts with the thick juicy meat that is found below. Dip it in mustard sauce and you'll know exactly what sinful good food tastes like. The thing you have to get over is the fact that you are eating fatty meat and the fact that one plate is never enough.
Chee Cheong Fan ($10) - We had 2 different Cheong Fan's here. One with the basic char siew and 2 with the shrimps. The shrimp version actually tasted alot better then the usual char siew version because of the extremely fresh and crunchy shrimps. One good thing is that although there's an entire layer of soy sauce beneath, it never got overwhelmingly salty. Definitely worth a try.
Char Siew Bao (5 for $6) - How can one reinvent the wheel for an item already done to death and found everywhere? Well, they either provide better stuffings or reinvent the dough used to wrap the stuffings in this case. They did neither but it was still a cut above the rest. The char siew was sweet and fulfilling as the pieces were rather thick. The bun itself is very fluffy and light while also being mildly sweet for good effect.
Fu Pi Juan (Deep Fried Beancurd with Shrimp) (5 for $10) - The one thing surprising about this item is that its actually not oily. Don't get me wrong, there's definitely oil used to deep fry it, but it doesn't overwhelm nor coat your mouth with oil. Taste wise though, the shrimps are generously big and crunchy but the beancurd skin was unfortunately lacklustre and failed to instill any feeling of gratification.
Beancurd with Fish Paste (5 for $6.50) - The fish paste is springy and had a mild 'fishy' taste to it while the beancurd felt like run-of-the-mill varieties. A disappointing dish.
Crystal Dumplings (5 for $7) - Ordered this because we were hoping to find out whats the reason behind the whole craze on crystal dumplings. It wasn't answered however and the skin, though translucent, was sticky and stuck to the teeth. The fillings were normal to say the least and the overall comment was that it was salty.
Custard Bun (5 for $6.50) - Now this is a simple bun that is bound to turn heads. Served piping hot, this little bun seems quite insignificant until you take a bite at it. Immediately, you will realize that you have something very special. The bun itself is soft and light as a feather while the filling of custard is literally bursting at the seems. Add the fact that the custard is only mildly sweet with hints of egg still noticeable and basically, you got the winner of the day (for me at least).
Shark's Fin with Dumpling Soup ($44 for 5) - This is the most expensive item we had that day and its easy to see why. At $8.80 a portion, its amazing that you can actually see an entire piece of shark's fin in the broth. Chicken broth by the looks of it, this isn't the usual starchy shark's fin that is the norm elsewhere. This is clear broth with vegetables and a pork dumpling and a portion of fin. The experience however, is a little bland and the dumpling is rather simple. Nonetheless, its a good dish.
Beef Ball (3 for $3.80) - Juicy, thick balls of minced beef, radish and vegetables aren't enough to save this dish from mediocrity. Its basically too salty to be liked and lacked any other discerning factors to lift its score.
Siew Mai (10 for $10) - Small, fresh and relentlessly juicy, this is a siew mai above the rest. You can taste the sweetness of pork, the freshness of mushrooms and the crunchiness of shrimp all in one package. What is there not to like?
Prawn and asparagus (5 for $10) - This is a rather......mixed bag because firstly, it isn't too special. Secondly, the sauce is too salty. Thirdly, i still love the shrimp and finally, its difficult to feel anything for it after eating because at best, its only average. Save your money for another custard bun.
Har Gao (10 for $10) - Crunchy shrimps anyone? Because if thats what you want, thats what you'll get. Ask for anything more however, and you'll be disappointed. The shrimp filling is definitely generous but the skin is a little too sticky and thick for my liking. Improvement needed.
Red Bean Pancake ($8) - I did myself the horror of ordering this. Why is it a horror you may ask? Because A: i've just had all the above B: this pancake is huge C: its a little over fried on some parts and D: its a little too sweet to be totally likeable. Its not bad actually, just not as good as i hoped and its definitely too filling for dessert.
Pomelo Sago ($4) - Yam Paste ($6) - Mango Pudding ($4) - I didn't get to try any of the above so i'll reserve my comments.
The final bill came up to $204.09 for 5 people on a lazy afternoon. It took us 3 hours to finish our dim sum foray which meant we had way too much food and little time to rest before dinner.
Its a wonderful place to have dim sum and honestly, the quality does justify its price. The only gripe i have is that its not without its misses. But i'll still gladly return any day for its custard buns. In fact, once the renovation is done, i'm going back for my little saintly buns for sure. Cheers!
Rating given:
Chinese Cuisine with a Difference is Taste Paradise's tagline. Curious about how different this might be, 5 of us dropped by for a cosy dinner last Friday.
It was pretty easy to locate the place, however, parking wasn't that easy. In front of the restaurant there're some parallel parking spots but as you would guess too few for every one. Trying to look for parking in the area isn't too easy as they are all one-way streets. So do plan where you want to park before you go. Hong Lim or Chinatown Point would be two good places.
The restaurant is tastefully decorated with a long passage right up front. It's mainly in reds and blacks and the lighting is a little dim but still bright enough for me to see what I'm eating. Good enough for me.
We were greeted politely at the door and led to our seats in one of the rooms. After some observation, we noticed that one of the walls was actually made of panels which could be removed to make the room bigger for functions.
I couldn't bear to analyse the menu like my companions did for it didn't have any pictures were just filled with words. There were curly Chinese characters and English descriptions but it was still pretty difficult to read. So the rest of us just let two of them decide.
One little interesting thing was that there were 3 prices for the same bowl of Shark's Fin - $38, $58 and $68. $38 was the regular serving, $58 had more shark's fin in it and $68 was fin of high quality.... the staff patiently explained to us when we asked.
Food ordered:
Carrot Cake
which I forgot to take the description of. But this was delicious. I LOVED IT! The serving was enough for 2 and slightly more. It wasn't too oily. the texture was very smooth and very tasty! YUMS!
Pan-seared Foie gras, wasabi mayonnaise prawn and sliced Beijing duck with condiments - $18 per personOur starter for the day was this great combination! The foie gras was crisp on the outside and pretty smooth on the inside. It was quite sizeable, any bigger and I would be worried about my heart. The wasabi prawn was alright. The wasabi taste wasn't too strong which is good and it was quite a big one. It was served on top of a watermelon which was suppose to compliment the taste of the prawn. But I couldn't be bothered to eat it. I liked the Beijing Duck slice. It was pre-prepared with the skin and sauce and wasn't too sweet. Just right.
Double boiled superior shark's fin with dried conpoy in traditional Beijing broth accompanied with bacon onion roll - $38 per personThe presentation of this dish was impressive! It was served in a grey bowl, the sort people used to mash belachan in, with the bacon wrap on top. It was bubbling when it came and bubbled for a long time whilst we drank it. There was plenty of fin and the broth was not too starchy like at some places. But it did smell of vinegar though I didn't find it too sourish. The bacon onion roll was a nice touch though I did find it a little troublesome to eat.
Braised homemade Beancurd with shredded scallop and Japanese Mushroom - $16
This was the one dish which I found a little disappointing. The skin of the beancurd was a little too tough and hard to tear. The taste was ok and the texture of the inside was smooth. The sauce it came with wasn't too salty as I have tasted in other places and the scallop was a nice accompaniment. Just the skin bothered me.
Szechuan Style roasted Chicken with homemade crispy crumbs - Half $16By the time we got to this dish I was pretty full but I still picked up a few pieces to munch. My companions were commenting about it being spicy but I found it barely so. It was quite tasty and the meat didn't taste as dry as it looked. I liked the texture of the meat but I'm the sort who likes chicken breast meat so if you aren't like me... well.
Stirfried Spinach with garlic - price unknownToo full to have any of this. But it looked just like your regular vege to me.
Mashed Taro with almond cream served in fresh coconut - $6.50I wanted to order this but I was in a mood for something cooler but I was happy to get a taste of it. It was served in a tiny REAL coconut! SO COOL! I was more fascinated with the coconut bowl than anything else. I think the Orh Nee tasted very nice. It wasn't too sweet, not overly flavoured. It had a hint of almond (or maybe I didn't scoop so much almond) which gave it a nice twist.
Chilled Mango Puree with Sago and Pomelo served with coconut ice cream - $4.50This was my dessert of the day!! I was worried about the coconut ice cream as I'm not a fan of coconut actually. But everything's worth trying right? So try I did and I enjoyed this dessert very much. Served cold and sweet (just right).
Chilled Pumpkin Puree served with coconut ice cream (Chef's Special) - $4.50Sadly I didn't get a taste of this.... but no complaints. She seemed to enjoy it...
Chilled Aloe Vera in refreshing calamansi juice - $4.50
Neither did I try this...
We got the 3 chilled desserts free, they were on the house which was a nice surprise.
The service was very good throughout the meal. Our tea was constantly topped up and Desmond, the assistant manager was jovial and sincere when serving us. When the 2 servings of the shark's fin were late, he took the initiative to inform us, which I think is a show of good service.
Each of us paid $93.50 for our share of food. It does seem quite a lot doesn't it? But I guess with foie gras and shark's fin on the list, I find it pretty acceptable. Minus those two, it would be more reasonable.
For more pictures go to my blog .
Rating given:
When I was in primary school, I dun like to see a student taking a white card walking into class room. Cos it means someone in the class will be summoned to the dentist! At that time everyone hope that their names will not be called. One of my classmates even burst into tears when her name is being called. Wahahaha!
So an appointment was made and the days leading to the appointment were very anxious anticipation. Well, the truth is I last visit a dentist was like 2 years ago. I knew my teeth are in very bad state as well.
So on the fateful day (today), we headed toward Apex Dental Surgery after work. The clinic is a small but well equipped one with friendly assistant and dentist as well.
When I went into the room, I saw nothing but the dentist chair only, but the dentist, Dr Tan, is kind enough to see that I am nervous and made some small talk with me before starting the procedure. After verifying some of my allergies, she began to start work on my teeth. The drill like tool was placed in my mouth and the sound of the drill started to flood into my ears. While she was gently cleaning my teeth, I was like looking somewhere else trying to distract myself, at the same time reminding to open my mouth wide so that the drill will not go crazy in my mouth.
Dr Tan is really professional and gentle, telling me that it will have to take some time for her to clear the dirt in between the teeth and some level of pain might be experienced. In between, she will still engaged me in some small talk, while she is cleaning away. At times, she will stop and ask me rinse my mouth to clear away all the dirt.
After about 40 mins of work and I mean hard work, she is finally done. I am done. Not without her, telling me about my wisdom tooth and my few holes that needs fillings as well. Sigh... The cost of cleaning of teeth $70. Finally the "nightmare" is over and I left the clinic with clean teeth again! Think I will be back soon for the fillings and a 6 monthly check up.
Rating given:
My friends and I simply loved to try out food and desserts. For me, desserts stands for most of it. So when I saw this link for ePosh, I just click on it out of curiosity. My first impression, the website is difficult to navigate in with its black background and brightly colored words and the extremely small words.
Nevertheless, what is a website if it serves good desserts. So we went especially from the West to Dhoby Ghaut just to get a taste of the desserts. To our dismay, the shop is just a shop front. There were no seats but just a counter sort of like Famous Amos or bubble tea. There were not much cookies left, just maybe one or two cakes at the counter and of course, brownies.
The serve crew (polite and good service quality) at the counter gave us some brownie base to try. To me, its too sweet though the texture sure is better than a lot of other brownies I've eaten. Chewy and not dry. They currently have 10 flavors out of which, we bought Jelly Peanut butter, White Choc, Triple Choc, Mashmellows, Choc butter. They also have chilli choc which I found rather special but I didn't try as I don't eat chilli.
On first taste, their brownies are definitely unique and tasted above average. But as we try on, we felt thats all there is. There is no "oopmh" of tasting a great dessert and as all the brownie bases are the same, the only difference is its blend with the toppings.
If you really want me to say, I'll recommend white choc and Mashmellow (toasted). But frankly, it would be better if there are seats in the shops for patrons to sit in, not just 2 chairs in front of the shop. Desserts especially brownies, cakes and cookies taste best eaten fresh no matter whether they can be left outside for 3 days without refrigeration.
Price is still ok, going at $3 per piece of brownie. Currently they have a promotion of 5 pieces at $13. Great as a gift as it comes in the beautiful and posh box and paper bag in the pictures.
Rating given:
My first time in Ajisen. Surprised by how fast our food was served as it was full house with a queue outside. We order the fried pork ramen, Volcano Ramen and Teriyaki Chicken Don.
Soup base was tasty and just right without the starchiness or oiliness found in other Ramen. However, the fried pork was too salty hence you got to eat it with the Ramen to blend the taste. Perhaps it was made so that you have to eat it that way. Serving was big and definitely value for the money.
I only tried 1 piece of chicken for the Teriyaki Chicken Don. The chicken was tender and chewy though like the pork, salty. I did not try the Volcano Ramen but I thought it looks very spicy to me.
Menu for dessert was very extensive and we were spoilt for choice regarding which to order. I ordered the Strawberry Parfett. Tried some of the Mango-don't-know-whats-the-name (looks like mango ice). Desserts looks nice but tasted average. Strawberry Parfett was great and recommended though the serving was too big and will be perfect for 2 persons. Mango was sour.. way too sour to eat alone. You will have to eat with the ice shavings to reduce the sour-ness.
But I would say I won't want to patron Ajisen frequently as the food tend to the salty side and there wasn't anything special about the desserts either. Everything was just average. But it will be a good place for small group outing as they don't seem to have space for big groups.
Edited on : 1/05/08
Went back there the 2nd time last week and order some other side dishes like Prawn Mayo, Fried chicken, Pork and Cabbage Omelette, Beef with Asparagus, Chasu and some other dishes. We were quite disappointed as not only the portion was small for most of the side dishes (those in a set) the taste was below average except for the prawn mayo and the Omelette.
Mango for the dessert this time, was too "old" totally spoiling the dessert. Ice cream looks like its been out in the air for too long and melting.
The service crew who served us asked us to speak chinese cause she did not understand English while the other service crew ask us to explain what is 辣椒in English.
Rating given:
Went to this place a couple of times and hadn't got much of an impression there. The first time I went was in the afternoon, where guests were few and we shared the restaurant with only 2 or 3 other guests. To me, the staffs there were quite slow in serving and seems to act overly friendly but the manager seems to be experienced and good.
So far, we loved baked rice, mixed grill, Brandied cherry dessert (my favorite) and baked fish. And disliked the cheese platter which consisted of only some pieces of biscuits, some English Old Cheese which we don't know how to appreciate. But I must mention the celery were fresh though. Seems like main dishes are well done but side dishes needs more improvement.
Nicely decorated with romantic English country style as the main theme. There will be a live singer there to entertain after 7pm and I must say i think he sings very well. A very nice place to have a cosy outing or a light date. But I do dislike seeing the cooks keep coming outside of the kitchen to "look" around.
Rating given:
Recently, i had the honor of being invited to a friend's Wedding that was held at Qian Xi. Having never heard of the place, i was quite surprised at its location. Civil service club in far off Bukit Batok.
On the wedding invitation card, you can see the address written as Hilltop and i was quite surprised when it really meant hilltop since you had to traverse a rather steep slope just to get to the location.
The surroundings were rather picturesque with plenty of greenery and a pool along with lots of Woody buildings. Check out the pictures to see what i mean.
The ballroom itself is the biggest ballroom in the club. The crystal ballroom with a seating capacity of 57 tables. And the amazing thing is, it was filled to the brim that day with her friends, family and church friends. Quite a sight actually.
For the wedding, we had 9 dishes and free flow of wine and beer.
Lobster Cold Dish - The usual chinese cold dish with squid, fried beancurd wrapped fish cake, lobster with fruits and mayo dressing and meat balls. The lobster was pretty stale but was saved by the dressing. Not really appetising actually.
Braised Shark's Fin With Crab meat - Average, the shark's fin was practically non existent and the soup was simply too starchy to be liked. Nothing vinegar and pepper can't fix but if i needed to resort to that, its already too late.
Roasted Crispy Chicken - Another average dish with the chicken being overly dry and lacking taste. In fact, it tasted like beancurd at some points which was astonishing... The crispy skin was quite fragrant though.
Fried Prawn with Cereal - The cereal was very well done i should say. Sweet, fragrant and very tasty, i could eat the cereal and be happy with it. The prawn was quite big but felt grossly overcooked. Dry and without much taste.
Steamed Red Grouper - The grouper was huge, nicely steamed in the cooking sauce i've always liked. It wasn't overly salty but the freshness of the fish is open to question. The meat had a powdery taste near the middle but otherwise was firm and sweet.
Fresh Scallop with Broccoli - The scallops were mini scale and miserly portioned. In fact, i barely had 2 pieces before everything was swept up by the family next to us. For what its worth, the scallops were fresh and springy to the taste.
Yam Ring with Meat - The yam lacked taste and so did the assorted stuffings present in it. Very obviously pork. It was still too bland for my liking despite the multitude of ingredients served.
Fried rice in lotus leaf - As it turned out, the rice was the best. Fragrant and filling. It had alot of ingredients and even had a little wok hei in it. I have no idea how thats possible though.
Yam Paste with Gingko nut - The yam paste was extremely sweet and while the coconut milk was too little. Thus rendering the dish difficult to swallow. After all the above, i wasn't expecting much in the end anyway.
Wine - the wine served was a cornerstone 2006 cabernet sauvignon. I've been seeing this brand alot and finally got to taste it. Its extremely dry and reeked of spices yet not strong enough to be memorable. Aftertaste is spicy.
Overall, the meal went without hitches but was definitely not in the high end in terms of food quality. Honestly, i think paying $563 for this meal might not be worth it at all.
Rating given:
Banking on his wildly popular Wild Rocket restaurant, lawyer turned chef, Willin Low, has opened up a new burger joint serving up his signature Wild Rocket burger and other rather innovative burgers.
Situated on the second floor (right above Da Paolo) of a charming colonial bungalow along Bukit Timah Road, Relish boasts an uncluttered no frills interior with wooden furniture and wacky murals on the wall. Everything about the place screams casual.
Bacon Cheese Burger - Now who can resist a thick beef patty topped with slices of cheese and bacon sandwiched between a roasted sesame bun? The beef patty was finely chopped and I liked the semi rough texture. A pity it was a wee bit too overcooked but at least it retained its juiciness. The sun dried tomato salsa tasted a little weak this time round. Still a great burger nonetheless, just that it reminded me Wild Rocket's signature burger with an addition of cheese and bacon.
Char Siew Burger - This is the first time I've actually seen such a burger and its actually quite interesting. Lean meat covered with a special home made sauce on a toasted bun. Personally I found the sauce way too sweet for my liking and because it was quite coagulated, consuming too much of it made me nauseous. The meat was very lean and fibrous though, making it a joy to chew on. All in all, it tasted like a fat free version of Kong Ba Pao. Did I mention that the bread was a little too charred?
Wild Rocket Signature Cheesecake - A Wild Rocket signature dessert, the deconstructed cheesecake had a layer of cracker crumbs topped with sweetened strawberries and then topped again with a scoop of vanilla ice cream and cream cheese. The cream cheese was lightly sour and complemented the sweet ice cream and cracker/biscuit base perfectly. Personally I felt that the cracker/biscuit base could have been more buttery for a smoother aftertaste.
A high carbohydrate dinner for 2 cost about $55 which is rather average pricing. The burgers are good without a doubt and filling (they come with lots of fries). Service is good as well so the next time I'm craving for expensive burgers, I'll know where to look.
See all my pictures here.
Rating given:
Photos, what would life and blogging be without them? Snapz offers everything from weddings packages to outing shots to make overs and photo editing and splicing services to clients to ensure they look as good looking and pretty as they can ever be on print. Well, life's not perfect, so why not let your memories in print be isn't it?
How i learned of the place was a rather mundane one. I received a call while at work claiming i've be chosen for a free makeover and photo shot session courtesy of "paying sponsors" and i would be entitled to "choose my 2 favorite shots" upon completing the shot without any commitment nor package. In fact, Frederick and Alex both assured me that there would be no commitment whatsoever and it was simply a privilege i have the "honor" of being chosen. Well, i've been kinda bored so i thought:"There's no way things are gonna be that good. But hey, lets go take a look and see how it goes." I even roped in my gf to join me in the shoot since i'm not much of a looker. And so we went.
Upon traversing the extremely ulu lane to find the shop in the blazing hot sun, i was glad that the place was thankfully air conditioned. I told them my name and filled a form so that i could get my shoot ready. Anyway, i was surprised there were quite a few people in the vicinity including myself. Seems like i wasn't the only person who was "privileged". Still, why not? This was definitely a marketing tactic from the get go so i wasn't too surprised.
Counter staff was pleasant until we were introduced to this lady by the name of Valerie. She wasn't unpleasant as she led us up the steps to the makeover room but the way she spoke definitely did not sit well with me even then. More on the lady later.
The makeover room was rather small with approximately 12 seats for guests to have attended to. We were greeted by a couple of people who were to be our make up artists and was told to select and change into our desired costumes for the shoot. Everything there was fine and the service of the costume designer and the make up artists were quite pleasant. At the end of a 40 minute makeover, my gf looked Japanese and i looked....like dragonball characters. I felt they made up my gf too much because i liked her better without it but well, the lighting and camera and such needed it so what the hey. The artists were a real sport, telling us how nice the hair was and how good my gf looked which was a rather professional move i thought. Always make the customer feel good and comfortable.
Next up, we met the photographer who invited us to the area for the shot which was sadly...just a black backdrop. Nonetheless, we had fun posing for the shots and upon viewing, there were a few pretty good shots in the 50 that were taken. The camera man was pleasant and encouraging which was also a good and necessary move.
Now things turn for the worse. We then returned the borrowed costumes and tried to get rid of the now dry and stiff hair but was told there was no room to wash up. Upon asking to remove the make up on our faces, the lady simply dabbed a little off mine and told me she was done. That was rubbish because the concealer was still all over my face... and leaving that on would be a bad idea. My gf didn't get much attention too in removing make up, asking to remove it only met with comments of, it looks good on you and blah blah blah. Is the company running out of make up remover? I don't know but this is not good service when we've made our requests known.
When we were led downstairs again, we waited for another 30 minutes before we were told we could see the shots. Apparently, they were uploading the shots to the computer....well, last i checked, computers were plug and play in terms of photos but maybe i just haven't had a DSLR before so i may be wrong.
Valerie came out to meet us again and blatantly asked us if we felt if there was anything to complain about. Well, politely we said no because though there were hitches, the experience was still pleasant so far. As we were led into the viewing area, which were basically Apple Macs and shown our photos. Valerie spoke non stop about how we needed their services and touch up because "our eye bags were too obvious" and said to my gf as she removed my blemishes "there, so much better now, don't you wish your boyfriend looked like this?" Talk about saying the wrong things.
Heck, we were just getting started. Well, i knew there was a catch and here it is. Snapz actually has a VIP membership system that basically requires you to sign up for a lifetime membership to be their VIP. It sounds pretty good too and may save you alot of money on photos in the long run if you and your entire family loves taking photographs. Thats not a bad thing i feel but with a sales pitch like that, the membership is definitely in the $4-6k category since they were giving loads of freebies every year. All service and photograph related of course. Free makeovers, free photoshoots, free outdoor service, one on one photography and make up classes and better yet, guaranteed employment by the company. Talk about a full package.
Well, that was an interesting package but Valerie unfortunately, delivered the message over 40 minutes and amidst the whole time, reiterating that we needed the service because they could make us look a whole lot better then we really are. (i'm quite happy with my flawed look though, thank you very much.) Now, here's the kicker of the day: read on for the actual reason i said no.
When asked if i could have a private discussion with my gf, she said: "what is there to discuss when you don't know the price?"
(point taken) so i followed up by asking her: "Ok, so how about we cut the chase and you tell me how much a membership costs?" Which was met by: "Are you really interested? Because if you aren't then we shouldn't waste each others time. I can't tell you the price as i'll need someone else to illustrate to you."
So i said: "I see, but i'm in a bit of a rush as i have an appointment. Can we just get the photos and i could consider before letting you know?"
Her response: "I'm afraid not, if you miss this chance then you will not be allowed to enjoy our package again."
My response: " I'm sure i can find a way to come back."
Her respone: "What do you mean by that? What do you think this place is? Anyway, i can assure you that you cannot join us again because we can track and prevent double entry."
My response: " Are you saying that if my friend refers me back and i come with the intention to join a membership after i've had more time to think, your company will not let me join?"
Her response: " Yes."
My response: "So you will refuse me time to think and i must sign today to get the deal. If i refuse to do so, if i do return, your company will turn away my business, is this what you are saying?"
Her response: "Yes"
My response: "In that case, i am not interested in the deal anymore, please allow us to choose the photos and leave."
Her response: "Sure"
After which, we signed a form stating that we received the photos and a feedback form where i thanked the company. But suddenly, we were given a disc with photos we have not chosen.
I queried: "Excuse me, i thought we could choose our own 2 best shots?"
Her response: " I'm afraid not. Over here, we choose the shots for you when you don't sign."
My response: " I see....May i have your name again?"
Her response: " Valerie."
And thats that. I wouldn't say the entire experience was bad but the sales person definitely needed a lot more training. And the policy of having to sign immediately? Bah, i work in sales, i know the tactics. And this is the hardest force selling i've come across thus far. I would have considered but unfortunately, the lady simply was not pleasant and quite obviously, cared less of clients than she did her own wallet.
In sales, what people buy is not the company, not the product when a saleperson is selling. People buy what the sales person represents of the company. If she is anything to go by, i'm never giving them a chance again. That, my friends is what brings companies and overall experiences down.
Stay as far away as possible. You were warned.
Rating given:
Had dinner at Stiff Chilli, a chain of 4 restaurants in Bali and a sole one in Singapore. Owned by Rodney Holt, an Italian - Australian chef, it is so named because Holt liked the offbeat sound of it.
Complimentary Bread - I honestly don't remember much about the bread except that it came served with a mini platter of sauces, namely olive oil, vinegar and chilli sauce. I remember it didn't come warm and that it was rather dry.
Burrata Parma Ham - Stiff Chilli flies in the Burrata, a fresh cheese, from southern Italy every week. I personally didn't quite take to it as it was rather bland and akin to eating cold tofu with a milky texture. The parma ham balanced out the blandness, but unfortunately there wasn't enough to go around.
Pasta all'Inchiostro - The squid ink pasta was actually quite good, lightly sweet and al dente without the light smoky cream sauce being overpowering. It could seriously do with more ingredients, but for the price I can hardly complain.
Cassata - From what I understand, Cassata is a traditional dessert from Sicily which is essentially a layered cake, with sponge, ricotta cheese and candied peel. Stiff Chilli's rendition was all ice cream and tasted like the mudpies from Burger King. And it certainly didn't look home made or freshly made for that matter. Fresh from a box in the freezer more like it. $6 for this dessert is really pushing it in my humble opinion.
A sweaty dinner with 1 appetiser, 1 main and 1 dessert cost about $45, which isn't exactly cheap given the quality of food and the whole dining in a crumbly shophouse experience. Once is enough.
See all my pictures here.
Rating given: