3.3
out of 5
Website: http://www.jetstar.com.sg
Category:
Hotels and Travels » Airlines
Jetstar is Australia's and Singapore’s new low fares airline for Australia and the Asia-Pacific.
Mon to Fri : 9.00am to 6.00pm (local time)
Sat, Sun and Public Holidays : 8.00am to 5.00pm (local time)
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Overall Rating:
Flown jetstar to bangkok some time ago. Service wise, not much complaints. Maybe due to the lack of need for interaction with them.
The good thing about flying jetstar is they operate at one of the main terminals and not the budget terminal which i'm not familiar with.
In terms of the airplane, it was a 747 if im not wrong. The seats were very crampled. I have quite long legs and needed to sit sideways. Service attendants were quite alright. Nothing to complain about.
All in all, a cheap way to fly if you don't have exceptionally long legs. Certainly a no-no if you want to fly further than bangkok.
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I must say I am now very, very tempted to book a ticket to Bali! I checked the Jetstar site and I couldn't believe it is super cheap! I found $20 fare one way, so $40 return....travel between March and April 2009. Ofcourse, I have to include my hubby so all in all the fare is $336.00. It is the cheapest I've seen so far. We've tavelled to Bali before and our Jetstar fares ranged from $450 to $550 which we got from their promos.
I prefer budget airlines for short trips. My belief is that I will only stay in the airplane for a few hours, so why pay alot. I can just spend what I've saved for shopping or for touristy stuff later on. I used to bring books and mp3 player when I travel but since I am now a wifey and travels with the hubby, I just love taking pictures of him or talking to him.
So if you're taking Jetstar or any budget airlines, it is great to travel with super friends or loved ones. The fun you have while in the plane will cover the sad fact that the seats aren't for the ones with bigger and fuller bottocks, the space between the seats is not for the leggy models, the raisin bun and water in a plastic cup aren't for the choosy buds. Well, hopefully.
I give 4 stars to Jetstar for the cheap fare and for being the carrier to my fave destination.
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Yes I agreed with Bobo, you pay for you what you get. Since you are prepared to take the buget airline so you must be prepared to experience the "not-so comfortable" journey. My 1st time traveling, I took Jetstar airline. Maybe because the aeroplane is small so we experience many "jerkings". The passage way is very cramp. Very hard to go to the toilet. Even asking for a glass of water which they don't serve and we have to end up purchasing it at $2 a bottle of mineral water. When we reached our destination, we get down from the plane and to our surprise, we have to take their runway bus to reach the airport to checkout. Seriously, not very ideal. Anyway, it was a first time experience for me. So the next round I guess I might try other budget airlines to see the difference. But of course if I can afford I will definitely not choose budget airline.
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MmM I feel a little weird reading everyone else's review on Jetstar. I've taken Jetstar to Thailand, Siem Reap and Taipei.
Funnily I remember the planes I took to Thailand and Siem Reap were newer and better compared to the one I took recently to Taipei. Odd huh.
Anyways, Jetstar is comparatively cheaper. And compared to other budget carriers, it takes off from the main terminals at Changi so that makes it more convenient to get on. If you book your tickets earlier or during promotional periods you can get $38 / $69 tickets easily. A bargain if you ask me. Early booking can also save $200-$300. I guess if you're taking a short flight of 3-4 hours it's a good deal.
Since it's cheaper (provided you dun buy tickets last minute), there's no inflight entertainment and no free meals. Bottled water costs $3 for a 400ml bottle which is REALLY expensive. A sandwich costs $8 and there isn't much inside. No cool free gifts in the compartment waiting for you and no free blankets if you're cold. Seats are alright, the usual crammed economy seats but a good number may not be able to recline at all.
So I guess to really make most of your flight on Jetstar, eat just before you board, load videos into your lappie, bring newspapers/books for entertainment.
Hey. You pay for what you get right? :)
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Jetstar actually do not compensate passengers for luggage damages. Personally, I find seats in Jetstar planes to be of poorer quailty.
I dislike their helpline system. Took very long before I can get through to the customer service officer.
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My sister took Air Asia, Jetstar and Tiger Airways to Bangkok before and as unlucky as she can get, her luggage got damaged when she took Air Aisa and Jetstar. Air Asia was willing to at least give 10 dollars as compensation while Jetstar simply rejected her. (Note: In comparison, I took SQ before to Osaka and they gave me a paid delivery note to send the luggage to their repairer to repair and then deliver it back to me.)
But this aside, I thought the service was still ok when I took Jetstar to Bangkok. At least I do not need to go to the budget terminal.
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had my first flight experience last year with Jetstar to Hongkong. Comfy environment except seats are not really spacious. Staffs are friendly. Its their promotion on low fares flight that attracts to me. i'll save alot on the flight tix to Hongkong during one of the promotion period compared to other flight rates.
will be taking more of jetstar flights if i am flying to hk or tw.. :)
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