It is quite an eyesore each time I made call and saw my Motorola V3X's corroded keypad. I heard many people have the same problem as me and it seems to happen to only motorola's phone. Changing the keypad is quite expensive ( I was told it costs $120 ) and a new phone with upgrade plan may cost about the same. Therefore, I decided to change the phone rather than the keypad.

But there are so many phones in the market, which is a better phone? I started calling up shops based on the advertisment and felt very disappointed with all of them until i Came to talk to this person Agnes from 3g Mobile at Bedok central.

Agnes is very friendly and helpful. I can sense that she was very busy attending to the customer and at the same time talking to me on the phone. However, she did not sound impatient at all. She still talk to me politely and tried her very best to suggest a phone to me. I told her my requirement is very simple, I want it slim and with FM radio. She suggested a few models and explain the different on each model. After a few minutes, she suggested that I go down to her shop in a very nice way.

In fact, every shop said the same thing and I can accept this person's suggestion but not the rest, why? The reason is very simple, all others did not border to ask me my requirement and simply said 'You must come down and choose it yourself' and Agnes say 'Samsung 600 seems to suit your need and you can come down and take a look at the phone'.

Go down to choose it myself is as good as no advice. Go down and take a look at the suggested phone has removed my headache of selection.

I went down at 8.30pm and settled with Samsung SGH-U600 as suggested by her even though I need to pay $498 for a non-3G phone when I can get discount on a newer Sumsung 3G phone.

If you are just as blur as me when selecting phone and you need advice, Agnes may be a good person to talk to.