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3.3
from 1 to 5
7 Reviews
161 Middle Road
Singapore
Postal code: Show postal code
Telephone: 6334-8334
Website:
Category:
Nightlife » Bars & Pubs
Restaurants » Fusion
Photos of My Secret Garden - NightlifePhotos of My Secret Garden - NightlifePhotos of My Secret Garden - NightlifePhotos of My Secret Garden - NightlifePhotos of My Secret Garden - Nightlife

    Overall Rating:
    » 7 Reviews for “My Secret Garden ” - Nightlife


  1. hburn10
     264
       
     15 Jan 2009 at 1:11 pm
       My Secret Garden - Nightlife   My Secret Garden - Nightlife   My Secret Garden - Nightlife   My Secret Garden - Nightlife   My Secret Garden - Nightlife

    Disappointed

    My friend highly recommended this place for Dinner, and with such an interesting name, I expected a lot more.

    Hidden along Middle Road, it was a little tricky for me to find. Menu wise, it was terriby boring. Really run-0f-the-mill stuff like calamari and bruschetta etc for appetizers, pastas, salmon or tenderloin etc for mains, and mainly a cake counter for desserts.

    We ordered the calamari, a pasta, and the roasted chicken, and tiramisu for desserts. Everything was just okay; nothing much to shout about. Service was nothing to complain about though.

    Ambience feels a little towards fine dining, although the tables are set very close to each other. But quality of food was more cafe than restaurant.

    Not worth the trip and money overall. Maybe it was too hyped up thus the disappointment :(

    Tags: 3  add tags
    Rating given:2 stars
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    1. hengsc
       1
         
       01 Apr 2008 at 10:45 pm

      Secret garden -- a TOTAL disappointment with the restaurant

      I booked online with the restaurant to have a couple meal , for my boyfriend birthday on monday. It was meant as a surprise for him

      At first things seems fine, Owner called me back on tuesday to propose the menu and we decided on the appetiser, main course and the cake/dessert for him.

      On friday, the day of the celebration, i arrived at the restaurant with a big surprise. BUT an UNPLESANT one, they did not have my name on the reservations list. The person attending to me, doesnt even seem apologetic.

      i was expecting my seat will be ready since i made the reservation on monday and the owner has called back on tuesday. This is TURNOFF no1. they had to set up the table in front of us..

      Then they came with the menu to my boyfriend and me. this wasTURNOFF no 2. All the food planned for already on Tuesday was not conveyed through. i meant to let my boyfriend sit comfortably and the meal to be sent and not ask him to order.

      Food was not fantastic for the price we paid. Ordinary enought to find in any fusion restaurant. Despite that i sign off the bill which was $150 for the couple GST svc charge , a total of $180 without much thought.. I gave them my UOB credit card. and they gave me a 10% discount on my UOB card privilege. Thinking that everything done , i planned to leave the restaurant at 9.15 pm. SURPRISE no 3 came.. another TURNOFF and unpleasant surprise. The manager came after me and said the bill was wrong. they have wrongly gave me a 10% due to UOB card and i am not entitled to it. I said to the manager since the credit card bill was sign , can't he gave me the discount . i am rushing to catch my 9.30pm movie at marina . Manager didnt even reply, i add on that since they forgot my reservation and also my order, i thought that was a discount i can enjoy. He didnt reply and ask me for my card to reverse the trasaction. Despite me showing my displeasure, they ignore me and spent 15 minutes meddling with my card to RECLAIMM that 10% discount which was only a mere $15. my boyfriend was waiting outside all these while. and by the time we could leave, it was 9.20pm and i missed the beginning of my movie.

      This restaurant has no sense of customer service and totally no consideration of what a birthday celebration means to us , customers. At the expense of $15, they rather make us wait and feel unhappy about the entire experience. Not only they forgot my reservations, the surprise planned for my boyfriend, they do not feel apologetic for the bad experience they gave us.!!!

      DO not recommend anyone to go there and they will make u lose all the pleasant moments you planned for for your love ones

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      Rating given:1 stars
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      Comments on this review:
      1. yummy
        yummy said:
        I can imagine how frustrated you were. The manager must be very inexperience.
        01 Apr 2008 at 10:58 pm
      2. claud
        claud said:
        Was the manager new? If I were you, they would have gotten worst from me. Hahaha! But that's me lah. I'm sure ur bf still enjoyed his bday with you no matter what happened. :)
        02 Apr 2008 at 12:48 am
      3. Bobo
        Bobo said:
        huh that bad.. but everyone raved about the service. maybe he was new like claud said... mm
        02 Apr 2008 at 5:54 am
      4. 2 more comments »
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    2. diamond
       10
         
       24 Nov 2007 at 7:28 pm

      The ambience is good and secretive though it is quite a remote place. Went there to have dessert. The dessert served is good. And service is not too bad.Reservation is a must as it is packed and full almost everyday

      Tags: 3  add tags
      Rating given:2 stars
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      Comments on this review:
      1. Bobo
        Bobo said:
        Hi! the dessert that you had was good? May I know which one it was? I'm sure they have more than one.
        24 Nov 2007 at 8:53 pm
      2. diamond
        diamond said:
        The one I had was 'hot date'. It was hot.haha.it's special cuz it is made from red dates and it tasted like hot pudding and it comes together with toffee sauce which makes it a good combination
        25 Nov 2007 at 2:19 am
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