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4.0
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80 Marine Parade Road
#B1-84S Parkway ParadeSingapore
Postal code: Show postal code
Telephone: (65) 6345-0467
Website: www.coffeebean.com.sg/
Category:
Food and Beverages » Coffee & Tea
Restaurants » Italian, Desserts
Opening Hours: Mon - Fri : 9am - 10pm Sat - Sun: 8.30 am - 10pm
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Overall Rating:
103
This incident happen to me over the weekend and have to say that I am very impressed with the staff over there.
I ordered a regular Black Forest and when I got it and drank it, I find the drink very diluted, seem like they forgot to add something in, I only have the coffee bitter after taste only, no taste of chocolate or whatever. Confirmed this with my galfren, who also find the drink under par.
So I mentioned this to the manager (I think), without any questions asked, he immediately offered to replace a new drink for me. The new drink was replaced to me within a min and it was prefect. Think they forgot to add in something in the 1st drink. Hee....
So based on this their customer service is really number one! I am really impressed!
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126
Coffee Bean is everywhere. The thing is, being a franchise, the standard differs everywhere. This outlet at Parkway Parade is a small one hidden in the basement. Nonetheless, it doesn't stop people from coming here, for whatsoever reasons.
I like Coffee Bean because it's just a great place to catch up with friends over a cuppa. It seems to spell "this is a place to catch up".
I like their cakes. Today, I just realized they have a new cake! Cheesecake with Toblerone. It looks good but I've yet to try. But I'd say their Blueberry Delight is good! But that you must eat it there, unless you put it in your fridge immediately after bringing it home. Also, I think that this place makes nicer Chocolate ice blend. It's more tasty, unlike quite a lot of places that's either too sweet or diluted =s
Basically, I kind of like the ambience (not that it's very great) that you get from the place and I like the cakes and drinks you can get from this place.
Great place to go just to sit and relax I'd say! Plus, there's Gramophone just opposite this Coffee Bean, free music! (:
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