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4.4
out of 5
8 Reviews
475 Choa Chu Kang Ave 3 #01-30A Sunshine Place
Singapore
Telephone: 6769-0304
Website:
Category:
Pets » Veterinarians
Photos of The Joyous Vet - Pets

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    » 8 Reviews for “The Joyous Vet ” - Pets


  1. kimmi00
     1
       
       26 Mar 2011 at 4:32 pm
       The Joyous Vet - Pets

    Do joyous vet accept chinchillas ? many vets only accept cats , dogs , hamsters etc. but not chinchillas . i'm having a hard time finding a vet for my poor chinchilla , so i decided to go joyous vets but i'm not sure they accept chinchillas .

    Recently, my chinchilla has been acting weirdly. whenever she walks, she always raises her legs higher than usual. Sometimes, she even raise her leg so high that her whole body flips! one time, she fell down the stairs because of that. it seem to be so painful thats he did'nt care whether she flip 360 degrees!

    I can't bear to see my poor chinchilla like this. I really want to bring her to a vet for consultation. now , i'm just waiting for an answer, whether joyous vet accepts chinchillas. I'm worried that they don't take chinchillas , because most of the vets rejects her.

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    Rating given:4 stars
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    1. sugarmelody
       15
         
         02 Jun 2009 at 2:53 am

      Dr Grace Heng is also a Rabbit-Savvy vet recommended by House Rabbit Society Singapore. There are not many vets in Singapore who knows about rabbits and Dr Heng is one such great doc for bunnies! Every time I visit her, I see a few other rabbit-owners who were there.

      Her charges are also quite reasonable and slots are not difficult to get as long you give 1-3 days notice. If you have to walk-in, good to be the first in line, they'll definitely see you before the first appointment. I tried a few times and I m grateful that I don’t have to wait for a long time. The staff there are courteous and takes time to explain the medication to you.

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      Rating given:4 stars
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      Comments on this review:
      1. krisandro
        krisandro said:
        It's great to find a good vet especially when the pet isn't as popular as dogs or cats. I had a lot of trouble finding a vet for my lovebirds!
        03 Jun 2009 at 11:27 am
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    2. Nur Idayana
       1
         
         04 Jan 2009 at 10:12 am

      I heard too but how much does it cost to sterilise a female cat? I heard from my friend that they really did a warmly great job.. Forgot to ask about the costs though. I'm strerilising my female cat. I can't sleep for 2 days straight now due to her meowing and purring and stuff... And it's so loud. My mom says I need to sterilise her cos she is starting to find mate! Please help. As I enquire on all costs was too high around $100. Hence TJV is near to my place, this is what I'm looking for!

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      Rating given:5 stars
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      1. Advocators Education
         1
           27 Aug 2008 at 1:14 pm

        The Joyous Vet was recommended by the vet at The Animal Clinic, as I had a mouse with a tumour. Since this is relatively rare in Singapore, the vet referred me to Dr Grace Heng who operated not once, but twice, both times my pet recovered quickly.
        Booking a few days in advance is a necessity, as it is always packed.
        Everyone on the staff here is very polite and compassionate, which is why I don't mind the extra time and cost needed to travel out to Choa Chu Kang.

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        Rating given:4 stars
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        1. nix
           1
             
             21 May 2008 at 2:43 pm

          Dear All, after spending a horrible 2 months trying to find a vet for my cats in singapore, i have finally found someone who genuinely loves my cats, is gentle knowledgeable and goes the extra mile to help you out.

          Due to the highly distressing experiences i have had in my search, i decided to write them down here, so any other expats who are used to experienced small animal vets will not have to let their animals suffer the same.

          Please bear in mind, all these visits were made just i had received my babies at 14 weeks, they were ill within 2 days with severe diarrhoea, and were not eating, so i was very scared as kitten are very susceptible to feline enteritis, and one had blood in his stool.

          Firstly came mount pleasant, where they are over crowded, totally disinterested and furthermore, only interested in making money. Since my unfortunate visit to the hospital where my cats were misdiagnosed and left untreated, i have have heard horrific stories of the kennel conditions, not to mention the uncompassionate attitude of the vets towards owners who have animals staying at the hospital undergoing surgery etc.

          Next came companian animal clinic. We visited this clinic twice. The first time we went they were very friendly if 2 hours late, which just happens sometimes. the vet we saw was asian, and really very nice, but he didnt know the first thing about the animals, and after waiting such a time we were fobbed off with immodium for cats and we were asked to come back tomorrow to see another vet, a new zealader who has more experience with cats. Firstly, we did not want to wait as the cats had not eaten for days, and secondly we felt angry that we had phoned up and explained our issues previously and extensively, and yet were still given a vet who cannot even diagnose a cat or give any info.

          When we returned, as we felt we didnt have much of a choice and were so disillusioned, we though a caucasian vet may be able to deal better with the cats. He did manage to ascertain that enteritis was unlikely given that the cats had had 2 out of the 3 vaccintions required, but was concerned about the blood in their stool, so advised us the cats needed anitbiotics for at least 3 - 4 days. this encouraged me, even though his rough handling of the cts had made me nervous. i explained to him tht they are the most laid back and gentle cats, and i can hand feed the pills rather than come back each day for injections. the vet said fine, if you think you can, but let me just give the first one in injection. he proceeded to then break 3 needles in my cats back and have the audacity to call the cat savage! My husband and brother in law went in to talk to him as i came out very angry and without antibiotics, and as they tried to do some, some other angry customers let the same vet have it right there in the corridor, accusing him of abusing their animals.

          after this horrible episode i tried several further vets, and between horror stories i met from other animal owners along the way i ruled out all the vets centrally, and was recommended to go to dr Grace at the joyous vet. Whilst the horror of taking the cats out past woodlands in a cab was daunting, it only 20 mins on the expressway and was worth every extra mile.

          If you have a small animal, and you love it and want to have a no hassle vet experience where your animals will be loved and treated with kindness,

          please go to dr grace's clinic, i promise it will be worth the hike!!!

          if you want to chat about any of the comments ive made here or need advice on vets in sing or cats in sing, please contact me on tastytreet@hotmail.com.

          hope this helps!

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          Rating given:5 stars
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          1. sgforever1
             1
               
               09 Mar 2008 at 3:15 pm

            Yes Dr. Grace Heng at The Joyous Vet, Choa Chu Kang is very good. She is very patient and knows exactly what she does! She did a great job on my 2nd cat's sterilisation even though my cat was in heat. The cut was very small, about 3 cm. The best is my 2nd cat was able to still run right after the surgery without any difficulties. Dr. Heng's fees were reaonable and I only had to pay $110 including the painkillers.

            I asked for painkillers as I believe the poor thing would need them after the first day. Many nurses would claim that it would not be painful for the animals after the surgery. This is not true and how on earth would they know that the animals are not in pain! Think about it...I believe you also want painkillers if you have your own reproductive system removed. The same goes to the animals. They DO feel pain like us so please do your pets a favour by giving it painkillers for at least 3 days. It would not do any harm to the animals as long as you do not overdose them and it's only for 3 days.

            As mentioned by one of the reviewers, the staff at the front desk was very polite and patient.

            A to The Joyous Vet!

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            Rating given:5 stars
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            Comments on this review:
            1. shani
              shani said:
              WOW !!! i shall do that found this kitten one month old she had smelly pus coming out of her ear need to see vet......
              29 Mar 2008 at 12:21 am
            2. sgforever1
              sgforever1 said:
              Thanks for caring for the kitten. Very sweet of you!
              01 Apr 2008 at 12:53 pm
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          2. Christa
             13
               
               05 Oct 2007 at 9:07 am

            Dr Grace Heng is a very patient and sincere vet. She would not rush you off to see the next customer like some other vets. She will spend time understanding the pet's condition and diagnose the problem in detail and not jump into conclusions.

            Dr Heng managed to diagnose and pick out the main problem of my dog. She did a skin scrap test at the correct spot and found mange. Whereas the previous vet did not manage to find anything with a skin scrap test.

            The receptionists are always friendly and polite too. Every new patient will get a colour photo ID card. Very cute! Like an IC for them. And also, they will give u a file your consultation details. I like it the way they break down the consultation charge, services and the medication name they give! The only down side was.. the vet cleaned my dog's ear, and it was charged as a ear cleaning fee!

            Although waiting times are long, especially when you missed your appt, try to be early! Else just walk in and be prepared to wait like 1 hr, for a thorough and detailed diagnosis.

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            Rating given:4 stars
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            Comments on this review:
            1. Bobo
              Bobo said:
              Whoa... thanks for this review. I was thinking of bringing my bunny there to be spayed.. :)
              05 Oct 2007 at 10:46 am
            2. barffie
              barffie said:
              Yeap they are very professional. Been going to them for quite some time. Their rates are also reasonable.
              31 Dec 2007 at 12:54 pm
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