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3 Reviews
Apt Blk 809 French Road
Kitchener Complex #01-192
Postal code: Show postal code
Telephone: (65) 6292-9009
Hotels and Travels » Travel Agents

Transtar Travel is no new player in the market. They are a Singapore incorporated company specialising in coach travel and tours, and has been serving customers since 1994. Indeed, they have become one of the leading express coach companies in Singapore, plying routes from Singapore to major cities in Malaysia.

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    » 3 Reviews for “Transtar Travel (Kitchener Complex) ” - Hotels &Travels

  1. samantha_yei
     17 Aug 2008 at 2:39 am

    Normally I will have my departure from Transtar Golden Mile Branch. Last week, I manage to have my departure from their Kitcher Complex. And I was impress with their waiting lounge. Equipt with magazines and newspaper. Their staff are extremely friendly as well. They will always ask you any coffee, tea and their hot choc is nice! Biscuits and small cake are available if you need some quick munch. There are also one big space of waiting area infront of their office if someone else are suppose to pick/drop off the passenger. Unlike their Golden Mile Branch where limited space for waiting unless you wait at the opposite HDB Carpark.

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    Rating given:4 stars
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    Comments on this review:
    1. Bobo
      Bobo said:
      :) what about pricing and the bus itself? You do seem like a happy customer though :)
      17 Aug 2008 at 6:03 pm
    2. samantha_yei
      samantha_yei said:
      Normally I take First Class from SIN-KL, return ticket cost me $104 after the 10% discount if you have the world card discount card. Premium will be about $10 cheaper if I am not wrong.
      17 Aug 2008 at 9:37 pm
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  2. bean
     18 Dec 2007 at 3:09 am

    I took a 6.00 pm first class coach from Kuala Lumpur to Singapore on 4th December 2007. Despite my request for a seat preferably in the mid section of the single-deck coach when I first booked my ticket with Transtar office at Lavender MRT in Singapore, I was allotted the very front seat when I checked in at Pasar Rakyat Bus Terminal in KL. Although I felt disappointed with the counter sales staff for his lack of attention to details, I shrugged it off and looked forward to enjoying myself during the journey back home. The 10-inch LCD TV coupled with a wide selection of programmes and games was tempting enough... so I thought to compensate for not being used to sitting right in front. I have had dozens of trips before. The worst was yet to come. I tuned in to a recently released movie and you guess what. I could even watched in peace for five minutes with the two alternate drivers chatting away so loudly that I decided to switch off the set. Driving myself to sleep was a better option. The only scant consolation was the comfy seat, otherwise I would have demanded my money back.

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    Rating given:2 stars
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    1. Nemesis
       23 Oct 2007 at 10:35 am

      Took the Transtar coach a couple of months ago with my friends to Genting Highlands and Kuala Lumpur . It was the first time taking the agency's coach. In the past used to travel by the Gunang Raya,which was slightly cheaper. So this time round, decided to try out Transtar after being impressed by their fleet of coaches,whuch ranged from SuperVIP(26 seaters, 3 seats in a single row air-con coach), Premium (37 seaters, 3 seats in a single row Double Deck air-con coach) and First Class(Luxurious 16 seaters, 2 seats in a single row air-con coach). More info can be found from the website itself.

      We chose to take the Premium class so that we wouldnt be so cramped and the prices were still quite affordable. We did contemplate about taking the First Class but decided that would be reserved for another time. And I must say that throughout the journey, I was kept occupied by the movie that was made available to you on an individual 7.2" LCD TV, so that you need not have to squint your eyes to catch the show unlike other coaches,which has only one small TV in front for all. In addition, there are a range of movies to choose from, similar to that when you are on an plane.

      And for those who have been to Genting would know that the journey can take up to say 4 to 6 hours. And being cramped in your seat can be quite uncomfortable. But fret not, cos for the Premium and First Class seats, they are all equipped with massaging controls to soothe your soreness,be it on the back,legs or even neck. I found out this only when I got on to the bus and it was a pleasant surprise. So you will not be having that stiff neck ever again!!!

      Then from our transfer from GH to KL, it was via a private bus. But at that time there were only the few of us, so I presume if the number was bigger,perhaps a coach would be catered instead. And from the KL hotel to the bus interchange at KL, they would also despatch a van to bring you there. Again, I guess that the mode of transport is dependent on the number of passengers.

      And on our way back from KL, meals were served as well. But pls take note that the serving of meals onboard is only for the KL route. Thus, if you are travelling straight from GH back to Singapore, there will be no meal served.

      Overall, I would say that the service was good and the coaches were well maintained and comfortable to sit in for extended hours, as there was in-house entertainment as well as massaging available. And maybe the next time, I may go for the First Class coach a try too.

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      Rating given:5 stars
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      Comments on this review:
      1. claud
        claud said:
        Sounds so shiok! Been long long time since I took a coach trip. Those I took are the crappy smelly coach. Ha!
        23 Oct 2007 at 5:14 pm
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