I like Esprit as it's products are affordable, trendy, and of good quality. The staff working over here at Wisma Atria are pretty hip and fashionable too, therefore I am actually convinced into buying the apparel and accessories they sell. I particularly like this outlet as it is the cleanest, and the staff are not as proud or haughty. However, like most shops around the town area, it tends to get packed during the weekends and that's when the staff like to rush and the standard of service plummets drastically.
Recently there was a sale at Esprit and, of course, it attracted many shoppers there. The Wisma outlet was packed and the outlet was kind of under-staffed. Many customers were asking for a new piece or if there were different sizes available. I managed to spot a staff walking by and asked for a new piece for a certain item. Then I walked around the place and almost forgot about my request. When I remembered, I went looking for that lady and saw her looking for me too. I was quite surprised to know that despite the crowd, she did not put aside my item just because she couldn't look for me. At the same time, I was really pleased at her service attitude.
Unfortunately, it wasn't all working there that were this pleasant. It would be good if they all adopted such good service.
Overall Rating:
I like Esprit as it's products are affordable, trendy, and of good quality. The staff working over here at Wisma Atria are pretty hip and fashionable too, therefore I am actually convinced into buying the apparel and accessories they sell. I particularly like this outlet as it is the cleanest, and the staff are not as proud or haughty. However, like most shops around the town area, it tends to get packed during the weekends and that's when the staff like to rush and the standard of service plummets drastically.
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Recently there was a sale at Esprit and, of course, it attracted many shoppers there. The Wisma outlet was packed and the outlet was kind of under-staffed. Many customers were asking for a new piece or if there were different sizes available. I managed to spot a staff walking by and asked for a new piece for a certain item. Then I walked around the place and almost forgot about my request. When I remembered, I went looking for that lady and saw her looking for me too. I was quite surprised to know that despite the crowd, she did not put aside my item just because she couldn't look for me. At the same time, I was really pleased at her service attitude.
Unfortunately, it wasn't all working there that were this pleasant. It would be good if they all adopted such good service.
Login to add your comment. Or, Register for an account now. It's free!