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317 Outram Road 4th Floor
Singapore
Telephone: (65) 6731-7173
Category: Chinese (Traditional)
Views: 3416




    Overall Rating:
    » 1 Review for “Xin Cuisine Chinese Restaurant (Holiday Inn Atrium)”


  1. $money$
    $money$ has written a total of 76 review 76
    $money$    
       31 Aug 2008 at 3:34 pm
       xin-tradition1.jpg   xin-tradition2.jpg

    I haven't gone to the restuarant before, but I don't have a good impression of it, now that I just bought their mooncake.

    Was initially attracted by the Chef's man-sized-poster that the sales outlet have. It was one of the chef who went on TV program which had Sam Leong. Had a pretty good feeling initially.

    But the good feeling I had about it got tanished, not that their mooncake taste awful, since I am only going for their traditional type and that can't go too wrong. But I am not happy with their service. I was at Raffles Xchange on Friday during lunch and they were offering a 30% discount on cash-and-carry. Already intended to buy the mixed nuts for my mum, partly for the mid-aug praying to the ancestors. But I was hoping I could have a mix-&-match with 2 plain ones, since not the whole family eat mixed nuts. I was told that I will be charged at the max price of $50 before disc (after disc will be $35) as I am getting a mix, although the mixed nuts and the plain ones are selling at lower price per box of 4 each. I wanted to tell the person that I should be charged at the highest price of my choice (mixed nut) and not at the highest choice of their options. I know I don't have much say in this, but the last thing I want is a black face staff telling me "it is already very cheap after the 30% discount, you go elsewhere you can't get it at such price". She is just short of telling me, 'if you don't want, then don't buy lah'.

    Note: the staff is not a student-age nor a Chinese-national, so I am presuming she is a perm staff of the restaurant.

    Too lazy to rethink my options of which other brands/hotels to get my mixed nuts from, I just say ok. The crowd behind me was so packed and noisy that I forgot to double check that I am getting the right mooncakes: when I got home, I saw 2 mooncakes with "wu" and 2 mooncakes with "dan" characters. Double disappointed. Am I getting the egg yolk which is more expensive?? I didn't ask for that!!!

    Now, I just hope that my mum don't come and tell me that the mixed nuts taste awful. Else, I am not going to trust one of those gone-on-TV chef again.

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    Comments on this review:
    1. feizhu
      feizhu said:
      I don't think its very fair to judge a restaurant's food based on the service you got while buying mooncakes at Raffles Xchange.
      01 Sep 2008 at 12:34 pm
    2. $money$
      $money$ said:
      F&B industry is not just abt food. The fact that they put out the chef's photo, is part of the trick to attract people. If their service is not on par with its image, then just too bad.
      02 Sep 2008 at 8:33 am
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