This is a shop i believe have branches over the neighbourhoods in singapore.
i was eyeing on this guess watch selling at their branch at ang mo kio hub. i asked for the price and they said something like $240. when i asked for discount, they quote me $220. i told them id consider and left.
days later, when i decided to purchase the watch, being served by the same saleman who couldnt remember me then, quote me $230. i was telling him i just came some days before and was being offered a cheaper price.
'price hike la...' he said.
as i further ask for the original $230 quoted, he told me he need to check with his boss. over the phone, the boss said no and i say maybe i can try to pursuade the boss.
i told him of the whole inccident, and said i really like the watch and ask him to sell it to me at the price offered days ago. in his chinese accented english, he said no. i asked why will the price increase in mere few days.
Its like a natural products based shop. you could smell its aromatherapy from far.
a very nice and cosy shop with two friendly owners. i was welcomed with a small immediately when i stepped into the shop.
i was looking at its products and the owner, by the name of kenneth, came over to introduce the products, and himself! haha.
i could tell that kenneth knows his products very well and equipted wide knowledge on aromatherapy. he promoted to me with his products with much details given and even told me there were certain products not suitable for me when i showed interest. he was enthusiastic and definitely not pushy and furthermore very polite.
they have a wide range of natural skin care and some very beautiful burners for essential oils. all thanks to his friendliness and helpfulness, he made me burn a big hole in my pocket. but a pleasant one :)
for people who are interested in natural skin care products, ill highly recommend the place. dont think that a guy doesnt know about women's stuff, the two guys do!
had a very bad experience at isetan tampines, even with their manager!
my friend and i dressed very casually and went to this reputable brand cosmetic counter waiting to be served by the salesgirl who was attending to someone else.
we waited for about 20mins when the salesgirl escort the customer to the cashier. finally when we thought it was our turn, the salesgirl came back to the counter, sat down and started doing her own things.
we were like 'hello???' and finally got her attention. i wondered if we were invisible for the past 30mins. she gave us a very 'tsk!' look and came over. and when we asked questions about the products, she wasnt promoting but was actually giving one or two words answers.
my friend was totally pissed and asked for the manager, which didnt seem to affect the salesgirl at all. we were then told to wait 'as the manager was out for lunch'.
we asked if there are other people whom we can talked to and after the salesgirl made the phonecall, she said no.
we went back about an hour later and FINALLY got a chance to speak to the manager who also gave us a fed up look. a young lady she was.
when we told her about the bad service the salesgirl was giving us, she just went 'ok' 'ok' 'ok' without apologising or give other response. furthermore, when we spoke to her, it was obvious her mind was not with us as she kept looking around.
my friend flared up and asked if she even care about the customer services provided under her care. and guess what? she flared up too! she raise her volumn and told us, 'our girl was just too busy serving her customers and most probably neglected you without knowing. its a really a small matter to not have noticed you since we have so many customers. ill ask her to apologise to you if that helps. i am really busy you know?' my friend got even more angry and in the end the manager said 'sorry mdm, if you're here to create trouble, ill have to ask the security to get you out of here'
speechless we were. now i know why the salesgirl didnt care, just because her manager didnt care too. didnt see us? we were standing there for almost 30mins right in front of the counter. is it because we were dressed in t-shirt n slippers that we deserve another kind of treatment? we're intending to shop and deserve certain respect. not being told by the manager what a busy woman she is. imagine a manager shouting at customers? its the first time i encounter this. and requesting for good services got us warning to be thrown out of the place? never am i going to step into the store anymore. its not as if i have no money to pay.
Not my personal experience though. My friend also did mention that she was offered free coupons to try out their services.
she did not receive any inpolite comments though but she was saying that the person who served her was hard selling and somehow my friend got convinced to sign up.
i have no idea how much she spent but she said it was pretty expensive and the instructor that she went to the classes for gave her the roll eyes look when she couldnt achieve the yoga position being taught. and that made her feel awkward and refused to go for anymore sessions.
i was eyeing on this guess watch selling at their branch at ang mo kio hub. i asked for the price and they said something like $240. when i asked for discount, they quote me $220. i told them id consider and left.
days later, when i decided to purchase the watch, being served by the same saleman who couldnt remember me then, quote me $230. i was telling him i just came some days before and was being offered a cheaper price.
'price hike la...' he said.
as i further ask for the original $230 quoted, he told me he need to check with his boss. over the phone, the boss said no and i say maybe i can try to pursuade the boss.
i told him of the whole inccident, and said i really like the watch and ask him to sell it to me at the price offered days ago. in his chinese accented english, he said no. i asked why will the price increase in mere few days.
his answer?
'dont buy loh'
enough said.
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Its like a natural products based shop. you could smell its aromatherapy from far.
a very nice and cosy shop with two friendly owners. i was welcomed with a small immediately when i stepped into the shop.
i was looking at its products and the owner, by the name of kenneth, came over to introduce the products, and himself! haha.
i could tell that kenneth knows his products very well and equipted wide knowledge on aromatherapy. he promoted to me with his products with much details given and even told me there were certain products not suitable for me when i showed interest. he was enthusiastic and definitely not pushy and furthermore very polite.
they have a wide range of natural skin care and some very beautiful burners for essential oils. all thanks to his friendliness and helpfulness, he made me burn a big hole in my pocket. but a pleasant one :)
for people who are interested in natural skin care products, ill highly recommend the place. dont think that a guy doesnt know about women's stuff, the two guys do!
Login to add your comment. Or, Register for an account now. It's free!
my friend and i dressed very casually and went to this reputable brand cosmetic counter waiting to be served by the salesgirl who was attending to someone else.
we waited for about 20mins when the salesgirl escort the customer to the cashier. finally when we thought it was our turn, the salesgirl came back to the counter, sat down and started doing her own things.
we were like 'hello???' and finally got her attention. i wondered if we were invisible for the past 30mins. she gave us a very 'tsk!' look and came over. and when we asked questions about the products, she wasnt promoting but was actually giving one or two words answers.
my friend was totally pissed and asked for the manager, which didnt seem to affect the salesgirl at all. we were then told to wait 'as the manager was out for lunch'.
we asked if there are other people whom we can talked to and after the salesgirl made the phonecall, she said no.
we went back about an hour later and FINALLY got a chance to speak to the manager who also gave us a fed up look. a young lady she was.
when we told her about the bad service the salesgirl was giving us, she just went 'ok' 'ok' 'ok' without apologising or give other response. furthermore, when we spoke to her, it was obvious her mind was not with us as she kept looking around.
my friend flared up and asked if she even care about the customer services provided under her care. and guess what? she flared up too! she raise her volumn and told us, 'our girl was just too busy serving her customers and most probably neglected you without knowing. its a really a small matter to not have noticed you since we have so many customers. ill ask her to apologise to you if that helps. i am really busy you know?' my friend got even more angry and in the end the manager said 'sorry mdm, if you're here to create trouble, ill have to ask the security to get you out of here'
speechless we were. now i know why the salesgirl didnt care, just because her manager didnt care too. didnt see us? we were standing there for almost 30mins right in front of the counter. is it because we were dressed in t-shirt n slippers that we deserve another kind of treatment? we're intending to shop and deserve certain respect. not being told by the manager what a busy woman she is. imagine a manager shouting at customers? its the first time i encounter this. and requesting for good services got us warning to be thrown out of the place? never am i going to step into the store anymore. its not as if i have no money to pay.
Login to add your comment. Or, Register for an account now. It's free!
Not my personal experience though. My friend also did mention that she was offered free coupons to try out their services.
she did not receive any inpolite comments though but she was saying that the person who served her was hard selling and somehow my friend got convinced to sign up.
i have no idea how much she spent but she said it was pretty expensive and the instructor that she went to the classes for gave her the roll eyes look when she couldnt achieve the yoga position being taught. and that made her feel awkward and refused to go for anymore sessions.
there goes her money.
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