FEATURED DEALS
3.7
out of 5
Singapore
Website: http://www.cathay.com.sg
Category:
Arts and Entertainment » Cinemas
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i love this cinema. it has large and comfy seats. but there was once when i was watching jay chou's movie on the first day of of ghost festival. i was freaking scared half way through the movie because i was seating on a couple seat and there was no one next to me. maybe the seats are really TOO large. Also, what i love about cathay is that their advertisement time is really short as compared to GV where they have ten minutes of buffer and advertisement time. When you go and watch a movie at Cathay must always try to buy popcorn and get the cheapest tickets which is $6 for students (whee!)
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Went to this particular cinema to watch Sherlock Holmes during the past weekend.
This cinema is relatively new as compared to the older branches. Built around the same time as The Cathay if i'm not wrong.
The seats are nice and the sound reproduction is good. There are also couple seats in the last few rows of almost all the threatre if i'm not wrong. The cinemas are also quite clean and there aren't any weird smell around.
On weekends though, the queue is quite long due to the heartlanders staying around. It is in the middle of the heartlands btw. I went around 10 am in the morning and surprisingly, there was no queue at all. When I finished my show around 1 plus, the queue was quite long, at least 10 people per counter queuing.
Service was alright, nothing much to talk about.
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I enjoyed AMK cathay cineplex a lot since it opened.
Hence, i always meet my friends there for movies even though we have one cinema threater near our house .
What made me disappointed is their services, to be more details i will provide you the story below.
On one occasion which i am very late for the movie due to traffic jam, so my friends have went in to the hall first to watch the movie and they left my ticket on the counter.
I was told by my friends that as long as i told the counter staff my name, i will be able to go in . However, when i arrived at the counter whereby i had already late for half an hour , i was alarmed to find that there was no one situated at there . So i went over to the counter where they sells tibits. I kindly wait for the staff to serve finish his customers and went over to tell him about my matter.
Instead of assisting me , he just called out the name of the person-in-charge.I waited for 1 minute and no one came out to help me so i approved the staff again .
Seeing that i am so rushed , he went to the counter and look for my tickets within a few second he found the ticket as the ticket was clip onto a transparence folder.
As soon as i saw my ticket, i told him my name . By right he should be giving me ,however , he still double confirm with me by asking me to spell out my name !!!( PISSED ME )
SO IN THE END , I only watch the movie for about one hour ( duration for movie is 1 hour and 45 minutes )
Through this incident , i hoped all the workers who worked in service sector especially customer service, can learn to be MORE FLEXIBLE !!!
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I have watched movies here a few times and each time I was freezing cold in the cinema despite having a shawl. However, I like the sound system and the comfortable chairs. It's rather spacious for the legroom which is a good improvement.
I like the seating arrangement as I won't be seeing the outlines of heads in front of me that easily. However, as the cinema halls are located along the stretch of corridor, the restrooms are located at the end of the corridor. If you are watching a movie in Hall 8, you have along route to go if you need to use the restroom desperately.
I am not sure if I like the idea of purchasing my tickets together with the popcorn. If I'm buying the tickets for a movie that will be shown in 15 minutes, I like it but if the movie is being shown in 1 hour and I have a voucher that is valid for tickets and popcorn, I have to hold on to the food and drinks for an hour. I'm not sure I like the idea unless I'm watching the movie on a weekday before 5pm.
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Went to Cathay AMK to watch Balls of Fury last weekend.
Well have to say that the standard of the cinema is as good as the rest of the cathay cinemas.
I like the large reception area where to buy tickets and popcorns. One thing bad though, there are no seats to sit on while waiting for the show to start unlike other Cathays.
There are 8 cinema halls there so quite a number of shows showing there. Good.
Service wise, GREAT! The people there are very friendly. From the one selling the tickets to the usher. Even when I was walking into the cinema hall, the guy manning the tibits section manged to say "Welcome! Enjoy your show" to everyone walking past him.
The cinema seating is good and comfortable. The solpe is quite high so the guy in front of you can hardly block your view. They do not maximise the seast to the fron so even if you get 1st row seast, you will not get a neckache after the show.
The sound system is up to par as it is new and uses the best sound system.
So overall it is a good place to watch show in the north now other than Junction 8 and Causeway Point.
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Quick review: Was there yesterday for Secret. Show time was 7.45pm. But we were not allowed to enter earlier as the theatre wasn't ready. Wanted to buy popcorns at the counter inside and go to the ladies before the show. But we couldn't.
The cinemas was packed and the queue was long at the ticketing counter. As we bought our tickets earlier, we had to requeue to get popcorns. They should have created an express lane for those who just want popcorns instead of putting the ticketing n popcorn counter together. Yes its easier for those who buy ticket the last minute/ before the show and get their popcorns at the same time. But what about people like us? The most irritating thing is when those buying tickets infront of you can't decide which seats to pick! They held up the queue and we ended up late for the show. When we finally got to our theatre, the show already started!
Later we found out that they do delivery service to our seats for food orders. I feel that this is a good gesture for people who bought tickets first so they can order their food and get it delivered. But think again, wouldn't these delivery disturb the others in the theatre? Especially if the delivery is for someone sitting right in the center of the row?
I still feel that a seperate counter is better for those who just want popcorn.
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Finally a bigger and better cinema nearer to my home. Been waiting for this for so long! Am very happy to have Cathay at AMK Hub. The cinema is bigger and I've always been a fan of Cathay's cinema seats. Its more comfortable and slightly bigger/wider as compared to other places. IMO, the seats and sound system are one of the reasons for making a choice of where to watch movie. The next would probably be whether or not their popcorns is nicer.
Apart from the usual popcorns and nachos, they also have hot snacks for the hungry movie-goers. Very nice of them to provide more options.
Cathay has came a long way from their history, and they should be very proud of where they are today. Their accomplishments and reputations is to be complimented.
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