Been to this place once. It's quite costly as compared to other "non branded" ktv place. I usually visit the one at Bedok; inside a community centre.
The songs are updated, seats are comfortable but it's still too expensive in my opinion. If it isn't my friends who suggested we go there, I won't be there. Nevertheless, if you have the spending power, it's a great place to hang out. We all love singing, dun you?
I went there with a couple of friends to celebrate one of my friend's birthday. I was going with quite a hugh expectation of the service there, because the previous time i went there, it was quite a pleasant time, but this time round, it was not up to expectation, and i was really quite pissed off with the service staff there.
Firstly, the sound system is fairly okay, i mean most karaokae outlets have about the same systems, and its passable, but the remote control is not working properly, as in its faulty at times.
Next, i find that the staffs there are not well-trained enough, in a sense when i asked a question, they have to ask two more persons to get back to me, this clearly shows to me the lack of technical expertise they possess, not trying to say that i am finding fault with them, but rather i believe as a service staff you should always equip yourself with the relevant knowledge you should have. I just asked a simple question " Is there any discount for K-Box members " and it took the service staff a whole 30minutes to get back to me.
I also think i sort of got "cheated" in a sense of our money, each person cost about 25bucks, when we went during the happy hour period, and it is supposed to cost only
16bucks ( including GST and other charges ) i think the person thought we were not students, when i specifically said i wanted the student package.
well i just sent a feedback letter to them, and i am still waiting for their reply.
but the good point is the songs are updated, you can find new tracks already on the list. and the sofas are quite comfortable actually.
Had my Primary school Class gathering here on a Friday Night.
Even though we booked a room for 10, they gave us a room of like 4-5? Cos initially 5 ppl went in first... So as the mins pass, more ppl turned up and we find it sooooo squeezy. So we asked the server to change our room. They say all the rooms are full ....... Have to wait till 1am before they can give us a bigger room
I was one of the ppl who were late. And i went to the 8th floor and asked for room 78. THe server brought me around the maze and FLUNG the door open. I stepped in, and stunned. I thought my Pri Sch frens had change so much! And their parents were also around?? Duh.... WRONG ROOM! BUT i know its room 78! Then the server flung open ANOTHER ROOM 78 *faintz* So many room 78? make me so paiseh!
THe room is squeezy... THe mics are corded, not wireless as what POlar Bear had said. Well, nvm, as long the mic is working. Maybe my room is small.
When 11pm came, they really came to offer us a bigger room, but some ppl had left already. So we remained as we were.
Well, we thought we can have the room till the KBOX closes, but who knows, at 1.30am they stopped our songs already!!! We haben had enough singing! I thought they only closes at 3-4am?
But overall, Servers are quite attentive and prompt to ask for order and clear the table though.
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