Swensens (Ion Orchard)

First time to the newly open Ion Orchard's Swensen outlet. So much had been heard about the place especially the ice cream buffet. (I will touch on that later), decided to meet up with my friends for dinner yesterday. Since the place is newly open, I would expect quite a crowd there and the place to be packed to brim during meal times. On a Monday night, I can say that the place is packed to the brim with a long queue outside as well.

When I was looking through the menu, the waiter was quite attentive, coming every 5 mins asking if we want to order. Seems that they added in a few local dishes but if I want to eat dishes like chicken rice, I am sure that Swensens is not the first place I will think of. For mains, we ordered the normal dishes such as Swesens's Combo, BBQ Half Chicken and Breaded Chicken. (All the fried stuff less the BBQ Chicken). For dessert, we decided to go for the ice cream buffet.

Have to say that the mains came out pretty fast, within 15 mins. However have to say the portion or the taste of the food leaves much to desire. The fries are soggy, the fried stuff are oily, no taste, seems like they are fried again food. Simply BAD! With the food on our table, we were not served our cutlery, I have to remind the waiter for it before he too realized that he forgot about it. He came back telling us that they had ran out of knives, instead he passed us some spoons. In short, even after we finished the mains, we never saw the light of the knives. Such a BIG restaurant but they ran out of knives. Hmm....... Meantime, the whole place is buzzing and the waiters were walking past our table every other minute, but to get their attention was such a difficult task.

Next was the ice cream buffet, seems like they got lots of ice cream and topping to offer, still have waffles, mini pancakes, both dark and white coco fondue with strawberries and marshmellows and some pies. Too bad one of the ice cream fridge is down, this means all the Gelatos are out, we have 15 less flavors to choose from. However the price of the ice cream buffet did not drop due to that. I am very very disappointed with the buffet. From very sour strawberries to lack of ice cream flavors, and the service of the crew tending the ice cream bar really needs to improve (a lot!).

From the initial excitement to major disappointment! There is only 1 thing I am going to say: I AM SO NOT GOING TO SWENSENS ANY TIME SOON!