New York Skin Solutions

i should have seen the site earlier. i fill up a form to get a promotion of 'customised facial'. my goodness! first they want to sell their service when i was not convinced and say no then immediately their behaviour changed, and i said 'i'm going' as i didn't pay before for any voucher or something, i had that upper hand. she said for 18dollars u'll get only hydration pack. i didn't feel like doing anything with them still i said yes. i must admit that the girl who was doing the facial was not bad. but i had the same overall experience like the first reviewer. everywhere they sell their service like jean yip and all but after their service and not so much shamelessly. they don't deserve even one star .

I must admit that the $10 facial voucher they were dangling at Orchard Central a few weekends ago was too attractive to resist. And so off I went with a friend to the Taka outlet after making sure the salesperson called to book the appointment at the point of our purchase.

I did expect hard selling as $10 is really too cheap but its still annoying to have to sit through it.

We were ushered into a room to wait, and strangely enough, they did things in tiny steps eg. bring us forms, bring us water, collect forms etc all with waiting in between. This wasted half hour of our time, from the supposedly 2.5 total time needed.

Then I was ushered to another room separate from my friend because the room 'only has one scanner and will save time' - but was made to wait again.

2 consultants then came into the room. They did the same scanner to face thingy and started saying oh your skin is dehydrated etc, blackheads etc. They launched almost immediately into their sales talk - since I'm already here why dont i upgrade to a better treamtment. When I said I have no money, they replied that its not expensive, even students can afford it (are they insulting me??!).

They then changed tactic to asking if I want to combine my 2 treatments into one better one, no need to top up any cash (my $10 voucher entitled me to 2x sessions). And they never did explain what's the difference between the 'normal' and the 'better' one. So I said no, I'd like to keep it to 2 sessions.

I think the lady got a bit fed up and said something to the effect of "okay so you obviously just want to come for the $10 promotion right". Why else would I be there, so silly.

I was then ushered to begin my treatment to a big room with partitioned curtains similar to those at hospitals. The air con was freezing and they ask you to change into the facial sort of robe that exposes your shoulders and up. Be prepared to freeze for the rest of the treatment.

I have to be honest and say that the treatment was actually not bad although the therapist did not explain what was being put on my face. Midway through, they said a lady named Esther gave a complimentary upgrade for some collagen thingy and put it on half my face apparently for me to see the effect. After that the therapist asked again if I would like to combine the 2 treatments into 1 to enjoy a detox massage and a detox mask. So smart of them to ask when you are half naked, freezing, and couldnt see them because your eyes are covered with cotton pads. So I said yes, sigh, also to save myself the hassle of returning to endure the sales talk.

The therapist was abit impatient and callous towards the end of the treatment for some reason. When it finally ended and I could feel my toes again, they asked me to acknowledge the treatment and tried to persuade me to sign up for a package again, saying that is is a waste of my time to come without finding out what's the problem with my skin...with the package, they can treat the root of the problems etc. I said no, and they asked 'so why did you buy the voucher since you dont want to find out about your skin?'. -- "Because it was $10" was my reply.

Bottom line is, my skin did feel better after the treatment and all that but goodness it really took me from 4pm to 7pm to step out of the branch. $10 is a superb value for this experience in terms of the skin but the sales talk was just simply annoying.

And I later found out that the therapist that my friend had quoted her $2k for 10 sessions. They must really be mad.