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2.7
out of 5
Website: http://home.singtel.com/mio/
Category:
Services » IT and Computers
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Telephone: (65) 1800 555-6000
Website: http://home.singtel.com/mio/
Category:
Services » IT and Computers
Overall Rating:
Seeing what Bobo said about singtel mio, I have the same incident.
I decided to subscribe to singtel brandband after singtel ended the dial-up service, due to promotion, I have also subscribe to mio TV which cause me a lot of problem. The service has a lot of interruption and the connection was down several times during the show which is very disruptive, I cannot enjoy the show at all !!!
Singtel send technician twice to my house to check the connection but they can't identify the root cause, only suspected the problem might be caused by the modem and push me to talk to the modem distributor which make me more angry cos I sign up with singtel and they are the one who provided the modem, why do I have to go back to the modem distributor ??? I am really disappointed !!!
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I had this plan for my "other" home. After much discussion when this plan was introduced, we decided to sign up since the mobile phones, telephone lines and internet were all under Singnet anyway.
We did save a lot in the long run... but...
Setting up triggered a lot of problems and we were without our phone lines and internet for 2 weeks. The MIO box gave quite a bit of problems. The repairman had to come 3-4 times and we had the box changed twice. We live in a private estate and were told that things will be fine in our particular estate. After the initial hiccups we were finally able to use the phone lines and the internet.
BTW you have to purchase a different kind of phone to be used with the MIO system.
Once we started to use it, we noticed that at times the phone doesn't detect the incoming call. Everything is working (when the repairman came to test it) but it just doesn't ring every single time we call. It would miss a couple of times. And there would be quite a bit of static on the line, which disrupts the call.
It could possibly be a line connection thing but Singtel should also be responsible for checking our lines when we had them install the system. I guess this one might take some time to settle.
FYI, Maxonline cannot be installed in my estate, according to their customer service rep.
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Seems like everyone else here is using MaxOnline by Starhub. Wondering if anyone else here uses the Mio plan by Singtel?
Well, I'm one of their user. Having been a SingNet user for many years, I was tempted to switch to Mio once the offer was there. I do not have Starhub Cable so that does not tie me down in my decision to take up Mio.
The connection speed has been consistent and only the usual slight hiccup here and there as with other service providers.
I do save a bit on my bills as well. It's a hefty lot if I were to pay my mobile, broadband and home line bills separately.
They do provide pay TV in the form of Mio TV, but the channels are not very attractive at this moment. Wait till Singtel wins over some of the bidding for channels, as shown recently by winning the coveted media right to the Champions League, much to the dismay of the Starhub users.
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