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7 Reviews
251 North Bridge Road
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Telephone: (65) 1800 3368- 900
Services » Transportation

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    » 7 Reviews for “SMRT Buses ” - Services

  1. smudger
     20 May 2008 at 9:29 pm

    Some of you may still remember a few year back this was the Trans-Island Bus Services (TIBS) that managed these buses. These are the yellow or red/white buses you see on the roads.

    The bus drivers (by the way, only SBS terms their drivers 'Captains') are by large, rude and reckless. They tend not to care about the safety of their passengers. They like to move off fast and drive at high speed. So it also leads to a tendency to 2, 3 buses coming together at the same time. As recent as today, this driver took lane 3 of a 3 lane road and did a turn to the right. It was such a risky move and could cause mishap and confusion among road users.

    Another thing people often criticise SMRT buses for are the seats. It can cause skin irritation as germs and bacteria could cumulate in the furry seats. If you're not convinced, try hitting the seat and see the particles floating out.

    I really look towards their proposed move of revamping their fleet of buses, much needed really. Things such as changing the furry seats, changing the floorboard and stuffs. Come mid-may, they are going to introduce some new buses! The Mercedes-Benz Euro V bus series. I'm riding in a Mercedes soon!! Haha.

    But seriously, they really need to take a good look at the level of service and consideration that the drivers offer to the passengers. There needs to be a review to ensure a pleasant trip for all to enjoy. Public transport is something we will consume for most part of our life, and we as consumers do deserve better service and treatment on our part, right?

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    Rating given:2 stars
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    Comments on this review:
    1. claud
      claud said:
      I totally agree! Good thing I don't have to take them often. Once I took one and the aircon broke down! In the late noon somemore! HOT and smelly!
      20 May 2008 at 10:10 pm
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